WalMart 客户常见问题解答

To talk to a customer service representative, you can use the link to the most up-to-date contact information right here on this page.

If you've forgotten your Walmart account password, you can reset it by clicking on the "Forgot Password?" link on the login page. Then, follow the instructions to receive a password reset email. Use the link in the email to create a new password.

If you believe you were overcharged for a Walmart membership, you should review your account details and recent transactions. Mistakes can happen, and it's possible there might be an error that needs to be corrected. For the most up-to-date contact information to resolve this, follow the link provided on this page.

We're sorry to hear that. If you received the wrong quantity or item, you can initiate a return or exchange through the Walmart website or mobile app. Go to your order history, select the problematic order, and follow the steps for returns. You may also visit a nearby Walmart store with your receipt to resolve the issue.

If you are experiencing issues creating an account online, ensure all required fields are completed correctly and that you are using a valid email address. Try clearing your browser cache or using a different browser.