免费 · Calling this WalMart number should go right to a real human being · Questions about your personal gift cards, press 1. All other services, press 2.
Calling this WalMart number should go right to a real human being · If you are calling regarding contact lenses, press 1. For all other calls, press 2.
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Press 2, then 1, then 3 then 5 OR Keep saying "Customer Service"
以下是我们的研究团队对WalMart电话系统问候方式的描述: For orders, online pickup, or delivery, press 1. For locations and hours of any Walmart or Sam's Club, press 2. Store experience, gift cards, or credit cards, press 3. If you are a current or former associate, press 4.
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup, or delivery order, press one.
For the phone number, location, and We are currently experiencing significant website related issues and are working to resolve them.
Unfortunately, our customer care agents will be very limited in their ability to assist you until all systems are operational."
与 WalMart 的通话摘录
Monday, January 1, 2024 8:38 PM
他们可能需要您帐户上的电话号码
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup, or delivery thank you for calling the Walmart store and Sam's Club locator service.
To locate Walmart for the address and phone number of the nearest Walmart store, please enter the first six digits including the area code of the phone number."
与 WalMart 的通话摘录
Sunday, February 11, 2024 8:15 AM
他们可能会询问您打电话的原因(而不是菜单)
"Some items are currently in high demand and therefore, may be out of stock.
This has on unfortunately resulted in some order cancellations where stock has been depleted.
I didn't get that. Could you please repeat the reason for your call?"
与 WalMart 的通话摘录
Friday, March 29, 2024 12:49 AM
他们可能会要求您使用拨号盘输入信息
"Using your keypad, please enter your entire fifteen digit order number."
与 WalMart 的通话摘录
Tuesday, January 30, 2024 6:14 PM
他们可能会要求您说出或输入信息
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup, or delivery order, press one.
For the phone number, location, and hours of operation of a Walmart store or Sam's Club, press two.
If you're calling about a store experience, in store pet services, Walmart gift
One moment, please.
What can we help you with? You can say things like track order, return policy, cancel order, or describe your issue in your own words."
与 WalMart 的通话摘录
Thursday, April 11, 2024 12:48 AM
第一个电话菜单
"Thank you for calling Walmart customer care.
To repeat these options, press the star key.
If you're calling about your Walmart Walmart dot com order, online pickup, or delivery order, press one.
For the phone number, location, and hours of operation of a Walmart store or Sam's Club, press two."
与 WalMart 的通话摘录
Saturday, April 13, 2024 7:29 AM
按1后
"One moment, please.
What can we help you with? You can say things like track order, return policy, cancel order, or describe your issue in your own words.
Okay.
You would like to track an order. Is that right?
Okay. Please select from the following options.
For missing items, press one.
For payment related issues, press two.
For help placing an order, press three.
For returns related issues, press four.
For all other issues, press five."
与 WalMart 的通话摘录
Thursday, April 11, 2024 12:48 AM
按2后
"If you're calling about a store experience, in thank you for calling the Walmart store and Sam's Club locator service.
To locate Walmart stores, press one.
To locate Sam's Clubs, press two.
To locate your nearest neighborhood market, press three.
To locate your nearest Walmart pharmacy, press four.
To repeat this information, press the star key."
与 WalMart 的通话摘录
Wednesday, February 28, 2024 11:03 PM
按3后
"If you're calling about your if you're calling about your store experience or in store pet services, press one.
For Walmart credit card questions, press two.
For Walmart gift card, press three.
For an ethics issue, press four."
与 WalMart 的通话摘录
Monday, February 26, 2024 9:57 PM
按4后
"To repeat these options, press If you are calling for the phone number to payroll, press one.
For an open door issue or other business concern, press two."
与 WalMart 的通话摘录
Monday, February 12, 2024 5:32 AM
按5后
"If you're if you're calling about your walmart dot com order, online pickup, or order, press one.
For the phone number, location, and hours of operation, of a Walmart store or Sam's Club, press two."
订单退货请求: "I'm calling because I ordered something and need to return it, but the seller hasn't responded to me."
- 来自持续 13 分 5 秒的通话,Apr 24, 2024 6:24 PM
红色地膜价格差异: "I'm trying to figure out how to get the dollar eighty price for the red mulch advertised online."
- 来自持续 16 分 59 秒的通话,Apr 11, 2024 1:13 PM
订单中缺少商品: "I had put in a order on Monday, and it came Tuesday, but he didn't have all the stuff that I ordered."
- 来自持续 6 分 43 秒的通话,Apr 11, 2024 12:48 AM
定期取消订单: "I keep trying to place an order on the Walmart app but it gets canceled right away, even though this issue was resolved before."
- 来自持续 14 分 34 秒的通话,Apr 9, 2024 4:14 AM
账户上有未经授权的订单: "Someone I don't know placed orders today without anybody's permission."
- 来自持续 7 分 54 秒的通话,Apr 8, 2024 8:29 PM
订单取消问题: "My orders keep getting canceled due to unusual activity, despite everything being the same."
- 来自持续 11 分 34 秒的通话,Apr 4, 2024 1:30 PM
配送退款问题: "I'm very frustrated, and I know this is not a reflection on you and your service, I've had a recent death in the family, and I'm only discovering now that something is has not been processed."
- 来自持续 16 分 45 秒的通话,Apr 4, 2024 1:24 AM
协助处理退货: "Having trouble processing return for marketplace item at store."
- 来自持续 6 分 19 秒的通话,Apr 3, 2024 11:40 PM
退回错误的货架衬垫: "I ordered the wrong color of shelf liner and need to return it for a refund."
- 来自持续 9 分 8 秒的通话,Apr 3, 2024 1:18 AM
订单付款问题: "I've been trying to place this order, like, five times already, but it keeps getting canceled due to fraud suspicions with my payment methods."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.