WalMart Phone Number

Calling WalMart customer service faster by GetHuman

800-925-6278
Customer service
Current Wait: 35分钟 (33m avg)
Hours: Mon-Sun: 8am-10pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
更新帐户信息退回订单缺失的项目追踪订单退款A different issue
Get to a live person fastest: 按2,然后按1,然后按3再按5或继续说“客户服务”

Reasons customers like you called recently

We would like to check if you or your dad purchased the Asurion Protection plan togethe...
9 hours ago
Missing ring from sac silver have done t as lied to someone once not re solved
11 hours ago
mi equipo fue intercambiado por uno viejo no me llego la oreden fue robada y intercambiada
11 hours ago
My card was blocked and I am trying to get my money off my card
12 hours ago
Their is a security block on my Walmart money card how to remove it
13 hours ago
still waiting for your call to *** *** **** for an hour
14 hours ago
duplicate sent on order, I can't go to store to return it...
15 hours ago
I'm inquiring about my refund. I purchased online Wodstyle women's flat wedge Espadrill...
16 hours ago
I need my Walmart card on blocked
17 hours ago
I cancelled an order for a LG airconditioner. I received an email confirming this. Then...
17 hours ago
Bought a new ozark trails **qrt cooler suppose to keep ice for up to * days but ice me...
20 hours ago
Trying to reach my manager for my second day but the numbers I received at orientation...
21 hours ago
can you fix Xfinity On Demand will you press a channel on on demand It fries
a day ago
Hello, this is regarding an item received from order number: *******-******. The produc...
2 days ago
My credit was compromised and the bank issued a new card. I would like to register tha...
2 days ago
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on WalMart's Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country's largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company's website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

  • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the Walmart.com store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.
  • Online shoppers should visit Walmart.com's support page. Select your concern from the menu and you'll be given contact options. Click on the phone icon and choose whether you'd like to call directly or schedule a callback.
  • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.
  • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart's online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart's website.

What Can't Be Resolved by Phone With Walmart?

Some issues can't be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you'll have to work with Walmart to bring it to a store or ship it back to the company.

Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don't feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn't take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it's time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through Walmart.com, you can use their live chat service, connect through the company's social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the Walmart.com website.

Customer Number 800-925-6278 - by the Numbers

拨打电话
800-925-6278
可以回叫
真人接听的电话
您呼叫的部门
客户服务
呼叫中心时间
周一至周日:美国东部标准时间上午8点至晚上10点
最佳拨号时间
上午8:15
将迷宫导航到人类
按2,然后按1,然后按3再按5或继续说“客户服务”
平均等待
当前等待
35
排名(电话号码中)
1
排名(总体)
1
替代方法
电话,facebook,网站
沟通质量
75%
帮助质量
60%
客户票
6,931
信息最后更新
Wed May 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

这是WalMart的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到WalMart座席的工具。该电话号码是WalMart的最佳电话号码,因为像您这样的115,086客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-925-6278的呼叫的客户服务部门解决的常见问题包括Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge和其他客户服务问题。您要呼叫的WalMart呼叫中心有California名员工,并且根据客户而开放Mon-Sun: 8am-10pm EST。 WalMart总共有4个电话号码。与WalMart代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting WalMart - by phone or otherwise

尽管800-925-6278是WalMart最好的免费电话号码,但共有6种方法可以与他们联系。根据其他WalMart个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其技术支援部门的800-966-6546电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过800-966-6546来购买技术支援。如果您认为此信息不正确或知道与WalMart联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for WalMart.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!