Lyft 客户常见问题解答

To rectify a fraudulent lost and found charge, you should report the issue directly through the Lyft app or on the website. Make sure to provide all necessary details about the charge and any relevant transaction information. Lyft will review your case and take appropriate action to resolve the issue.

Currently, Lyft does not accept prepaid Mastercard gift cards as a payment method. You can use a regular credit or debit card linked to your Lyft account. If you wish to use a gift card, consider transferring the funds to a linked bank account or using the card for purchases that allow it.

If you're seeing an attempt to charge you for a double payment after you've already paid for a ride, it could be a temporary glitch or a processing error. We recommend checking your payment history in the app for confirmation of charges. If the issue persists, please refer to the contact information provided on this page for assistance.

You can find the most up-to-date contact information to reach Lyft regarding your concerns about poor service right here on this page.

If you're experiencing issues with account verification due to a changed phone number and login difficulties, we recommend visiting the page where you can find the most up-to-date contact information for assistance. They can help you navigate the account recovery and verification process.