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Ikea 客户常见问题解答

最佳答案和操作指南

Ikea 的电话号码是多少?

我们最常被问到的问题是如何与 Ikea 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

宜家是否为购买的物品提供组装服务?

是的,宜家为购买的物品提供组装服务。我们知道并不是每个人都有时间、工具或愿望来组装......
询问有关Ikea客户服务的任何问题,立即获得答案。

最近 Ikea 个客户问题

need farlov seat cushion replacement

Unfortunately, Ikea does not sell separate Farlov seat cushion replacements. If you have wear and tear or damage on your Farlov seat cushion, you may need to consider purchasing a whole new Farlov sofa or armchair. Alternatively, you can also look for third-party vendors or companies and check if they sell replacement cushions that fit Ikea furniture, including the Farlov series.
询问时间:May 15, 2024 2:25 PM

I live in the US and want to purchase a gift card for someone living in Sweden. How do I do that?

You can purchase an IKEA gift card from any of IKEA's retail locations in the United States. However, it's important to note that IKEA gift cards are only valid in the country where they were purchased. Therefore, if you buy a gift card in the US, it won't be usable in Sweden. You would need to purchase the gift card in Sweden for it to be used there. You may want to consider other ways of gifting, such as ordering items online for your friend and having them delivered directly to their address in Sweden.
询问时间:May 14, 2024 2:44 PM

Status of my case, I'm waiting for an email about a refund and a coupon. This is from a previous chat.

I'm sorry, but as an FAQ response service, we don't have the ability to check individual case status or personal account information. We recommend logging into the Ikea website and checking your account for updates on your refund and coupon status. If you're awaiting an email, it might also be beneficial to check your spam or junk mail folders.
询问时间:Mar 28, 2024 4:15 PM

how do i reorder an old order. my account history shows a delivery from last year (order no.1291993249) how do i reorder the item? The order was for re-useable plastic bags

To reorder an old order from Ikea, you can go through your previous orders list and find the specific product details. You'll need the name or product number to search for the item on the Ikea website or in the store. Once you have found the item, just add it to your shopping cart and proceed to checkout. Unfortunately, there isn't an automatic "reorder" button, so you will have to manually find and purchase the item again. Please note the availability of items can vary and some items may be discontinued or out of stock.
询问时间:Mar 1, 2024 11:48 PM

帮助我解决Ikea客户服务问题

Gift Cards

我如何使用我的宜家礼品卡购买商品?

如果您有宜家礼品卡,您需要知道如何使用它从宜家网站或宜家实体店购物......

如果我的宜家礼品卡余额无法加载,我该怎么办?

如果宜家礼品卡工具无法正常工作,您应该先解决问题,然后再用它购买任何东西。如果该工具不能...

如何查看宜家礼品卡余额?

可通过三种方式查看宜家礼品卡余额。您可以致电客户服务部、前往宜家零售店或查看余额...

我如何申请宜家礼品卡退款?

宜家是一个全球品牌,提供消费者必须组装的家具和其他商品。您可以找到家中的宝藏,...

我如何从宜家购买礼品卡?

宜家礼品卡可以实体形式和数字形式购买。访问宜家官方网站上的礼品卡页面,然后单击...

我如何向某人发送宜家礼品卡?

如果您有喜欢宜家的朋友或家人,可以使用三种可用方法之一轻松向他们发送礼品卡。你...

Order Tracking

如何追踪我的宜家订单?

当您从宜家下订单时,他们将为您提供订单跟踪号码。不过,追踪可能需要一些时间...

如何追踪宜家的订单?

了解如何从宜家最近的采购中跟踪订单,并确定何时发货

Returns and Refunds

我该如何退还宜家退款?

宜家提供慷慨的退货政策,顾客可以在 365 天内退回新的和未开封的商品并获得全额退款。有...

如何取消与宜家的订单?

您可以使用这些有用的提示轻松地从宜家取消订单或重新安排交货时间。

如何让宜家知道我的订单问题?

宜家通常每天都会面临大量订单和其他物流问题。这意味着有时,您的...可能会出现问题。

如果我的宜家快递缺少物品怎么办?

如果您的货件中缺少宜家物品,请打开所有箱子检查是否有多件物品。有些物品可能分批发货...

Customer Support

如果我需要与宜家合作寻找物品时该怎么办?

建议顾客在前往当地商店之前先在宜家应用程序或网站上查看产品库存情况。如果想要的物品...

Return Policy

宜家的退货政策是什么?

宜家的退货政策允许顾客在购买后 365 天内退回未使用和未开封的产品,并附上有效收据...

Payment Methods

宜家接受哪些付款方式?

在宜家,我们为您的购物体验提供多种便捷的支付方式。我们很乐意接受主要信用卡和借记卡,包括...

Services

宜家提供安装服务吗?

是的,宜家提供各种产品的安装服务。他们的专业团队可以协助客户安装...

宜家是否为购买的物品提供组装服务?

是的,宜家为购买的物品提供组装服务。我们知道并不是每个人都有时间、工具或愿望来组装......

Online Purchases

我可以在线购买宜家产品吗?

是的,您绝对可以在线购买宜家产品。宜家为其提供便捷且用户友好的在线购物体验...

Warranty Policy

宜家的保修政策是什么?

在宜家,我们重视客户的满意度,这就是我们提供全面保修政策的原因。我们的保修涵盖所有...
我们会查看客户向 GetHuman 报告的 Ikea 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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