Groupon 客户常见问题解答

Groupon promotions and vouchers are typically non-refundable. Unfortunately, we do not offer a program to exchange vouchers for Groupon bucks. You might want to check the terms and conditions of your specific voucher for any alternatives or use options that may be available.

If you purchased tickets but haven't received your QR code, it may be in your email's spam or junk folder. You can also check your Groupon account under "My Groupons" to see if the tickets are there. If the QR code is still missing, refer to the most up-to-date contact information available on this page for further assistance.

Groupon Bucks can only be used to purchase deals that are eligible for their use. Not all deals accept Groupon Bucks. Make sure the deal you're trying to purchase states that it can be purchased with Groupon Bucks. Additionally, check the terms and conditions associated with your Groupon Bucks for any restrictions or expiry dates that might apply.

We suggest checking your spam or junk folder for the password reset email and purchase confirmation. Ensure you're using the correct email address associated with your Groupon account. If you're still having trouble, there's a link to the most up-to-date contact information right here on this page that you're viewing.

Once you complete a purchase on Groupon, the voucher is typically available for use almost immediately and can be accessed through your Groupon account.