Groupon Customer FAQ

Typically, Groupon vouchers cannot be extended past their expiration date. If you find that there are no places left to book, consider reaching out to the merchant directly, as they may have specific policies in place. Check the details of your voucher for any available options for your situation.

To find the redemption code for your parking reservation, check your Groupon account under "My Groupons." You should see your purchased deal listed, and there will be an option to view the details, including the redemption code. If you are unable to locate it, make sure to verify your email for any confirmation messages regarding your purchase, as the code may also have been sent there.

If you purchased the wrong deal by mistake and want to cancel your order, you can typically do so within a short period after the purchase. The cancellation policy may depend on the specific deal you bought. Generally, if your deal is eligible for cancellation, you can find the option to cancel in your Groupon account under "My Groupons." Please check the details specific to your deal for the most accurate information.

Refund requests for Groupon purchases can typically be submitted through your account. However, specific eligibility for refunds may depend on the terms and conditions of the deal. Generally, if you're within the refund window, you can process your request through the "My Groupons" section. Make sure to review the details associated with your specific purchase for the most accurate information regarding refunds.

Vouchers are generally subject to expiration dates, and if yours is valid until March, it must be used by that date. If you are unable to use it in time, check the terms and conditions of the voucher for any possible options, such as extensions or refunds. We recommend reviewing the details provided with your voucher for any information on exchanges or alternative suggestions.