Facebook 客户常见问题解答

There could be several reasons why Facebook Marketplace isn't working. It might be a temporary issue with the platform or your internet connection. Ensure your app is updated to the latest version, and try logging out and back into your account. Check if there are any alerts or messages from Facebook regarding outages in your area. Clearing the app cache or reinstalling the app may also help resolve the issue.

If you're not receiving a password reset code, check your spam or junk email folder. Ensure that the email address linked to your account is correct. You may also want to check your email account for any issues or restrictions. If the problem persists, consider using an alternative recovery option, such as your phone number linked to your account.

We understand that waiting can be frustrating. The review process for account restoration can take time, as Facebook needs to ensure the security of your account. If you have submitted your request, it may just be a matter of patience. Continue to monitor your email for any updates or instructions from Facebook regarding your account recovery.

If you are having trouble recovering your old Facebook account, ensure you have tried all recovery options, such as entering your email or phone number associated with the account. Check if you can verify your identity through friends or answer security questions if prompted. Additionally, make sure that your account hasn’t been permanently deleted, as that would prevent recovery. If you continue to face challenges, there is a link to the most up-to-date contact information right here on this page for further assistance.

If your Facebook account has been disabled, it could be due to a violation of Facebook's Community Standards. You may be able to appeal the decision by following the instructions provided when you attempt to log in. Make sure to review any emails or notifications from Facebook for guidance on the process.