Roku 客户常见问题解答

To request a refund for a device you never received, visit the "Order History" section in your Roku account. From there, locate the order related to the undelivered device. Follow the prompts to initiate a refund process. Make sure to provide any necessary information regarding the order and delivery issue. If your order is eligible for a refund, it will be processed according to Roku's policy.

If you subscribe to Paramount Plus through Roku, you will have access to all the content included in your selected Paramount Plus subscription plan. If you want additional features or content beyond your current plan, it may cost more.

When setting up a Roku account, you might be prompted to enter credit card information. However, it's possible to skip this by selecting the "Skip, I'll add later" option during the setup process.

To contact Roku customer service over the phone, you'll have to click the link available on this page. This link will take you to the most up-to-date contact information available for Roku. Always ensure that you have your device and account information at hand to offer Roku a clear understanding of your issue, making the help process smoother and quicker.

We're sorry to hear that you're having trouble accessing your Roku account. Ensuring that you've correctly entered your username and password is important. Keep in mind that passwords are case-sensitive. If you continue having problems after checking these, it's possible that a temporary glitch is occurring, so try logging in after a few minutes. If it still doesn't work, you can reset your password again, make sure to check your spam folder if the reset email does not appear in your inbox. If all else fails, utilize the link to the most up-to-date contact info on this page to get in touch with Roku support for assistance.