This Verizon Wireless global roaming hotline is set up to help customers calling from outside the United States. The line is available 24 hours a day, 7 days a week, and exists specifically to provide support for Verizon’s international phone plans and travel assistance for Verizon Wireless customers.
When I dialed the number, I was greeted by an automated message and immediately prompted to enter my Verizon wireless phone number. However, I was also given the option to press pound to bypass that step, meaning that a non-Verizon customer could also access this line if necessary.
Following this prompt, I was taken to an automated menu that laid out three primary support options for this hotline. I could receive technical support for making international phone calls, technical support for using wireless data while abroad or assistance with adding a travel plan to a Verizon account.
No matter which option you choose at this point, the call will be transferred to a live Verizon customer service representative. When my call was transferred, I was connected to a representative almost immediately. The rep I spoke to was friendly and seemed happy to answer my questions.
It’s worth noting that Verizon’s global roaming hotline does boast an automatic callback feature if your call is disconnected, which is a valuable service. There’s not much worse than being disconnected during a customer service call and then having to call back and start at the very beginning of the process.
When my call to Verizon unexpectedly dropped, I received an almost immediate call back from the same representative with whom I’d been speaking. In fact, I actually missed the initial call back, and the Verizon rep called back a second time — I was impressed by this level of dedication to customer service.
Despite the rep’s desire to help, this call center is only able to provide assistance on issues related to international calling. When I inquired about the possibility of getting information regarding Verizon’s domestic offerings, the representative directed me to Verizon’s website and gave me a separate customer assistance hotline. He was not able to transfer me directly within the Verizon customer service system.
The global roaming hotline is set up for a very specific subset of Verizon customers — those who already have an international calling plan or who are interested in purchasing one. Based on my experience, I would expect to receive prompt and thorough customer service if I had an issue related to an international phone plan. Verizon customers who need support with other issues or who have general questions about domestic phone plans would be better off seeking solutions through Verizon’s website or one of the company’s other customer service numbers.
该Verizon Wireless电话号码在7中排名#7,因为179,604 Verizon Wireless个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电908-559-4899的原因是为了解决Cancel or Change Account, Device Support, Account Access, Lost or Broken Phone, Dispute a Charge之类的问题而联系Verizon Wireless International Customer Service部门。据我们所知,Verizon Wireless在New York or New Jersey or Georgia or India设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Verizon Wireless有7个电话号码和12不同的获取客户帮助的方式。我们已经收集了有关908-559-4899以及在像您这样的客户的帮助下致电或联系Verizon Wireless的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Verizon Wireless应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,908-559-4899无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Verizon Wireless International Customer Service座席可以通话时给您回电。它在此处不可用,但是当Verizon Wireless以外的公司将来出现客户服务问题时,请留意此事。一旦与Verizon Wireless的International Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然908-559-4899是Verizon Wireless最受欢迎的电话号码(7),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-922-0204是他们总体上最好的客户电话号码,并且我们汇总了他们12的联系支持人员的总方式,供您查看。当您尝试通过致电Verizon Wireless获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为50%,而他们的总体帮助得分为63%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。