GetHuman 的研究人员经常拨打这个 Progress Energy (NC & SC) 电话号码来记录电话系统。
以下是我们的研究团队对Progress Energy (NC & SC)电话系统问候方式的描述： Duke Energy - What is the phone number on your account? Or you can say, "find my account another way" or "I am a new customer."
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Say, "I am a new customer" at the first menu. Next, put in your zip code.
以下是我们从 Progress Energy (NC & SC) 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
出于安全目的，他们可能会要求提供信息
"Duke Energy. Your call may be recorded.
For security, please spell your last name one letter at a time."
与 Progress Energy (NC & SC) 的通话摘录
Friday, January 5, 2024 2:48 PM
他们可能需要您帐户上的电话号码
"Duke Energy. Your call may be recorded.
Just so you know, our customer care specialist may not be available right now, but I can still help.
What's the phone number on your account? You can also say find my account another way or I'm a new customer."
与 Progress Energy (NC & SC) 的通话摘录
Monday, April 1, 2024 12:31 AM
他们可能会询问您打电话的原因（而不是菜单）
"Duke Energy. Your call may be recorded.
Just so you know, our customer care specialist may not be available right now.
But I can still help. To connect you with the right specialized agent and avoid multiple transfers, please tell me the reason for your call."
与 Progress Energy (NC & SC) 的通话摘录
Thursday, March 21, 2024 12:20 AM
他们可能会要求您使用拨号盘输入信息
"Enter your phone number. Otherwise, if you'd rather find your account another way, press one."
与 Progress Energy (NC & SC) 的通话摘录
Friday, February 2, 2024 9:55 PM
第一个电话菜单
"Duke Energy.
Your call may be recorded.
What's the phone number on your account? You can also say find my account another way or I'm a new customer.
Enter your phone number. Otherwise, if you'd rather find your account another way, press one.
If you're a new customer, press two."
与 Progress Energy (NC & SC) 的通话摘录
Friday, February 2, 2024 9:55 PM
营业时间是几点？我应该什么时候打电话？
Progress Energy (NC & SC) 负责运营此 800-452-2777 电话号码 Mon-Fri 7am-7pm ET 的呼叫中心。简短的回答是您应该调用 Tuesday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 99 通电话样本的分析（见上文）。