Experian企业帐户电话号码

800-831-5614
免费·呼叫 Business Accounts·查看主要电话号码和联系信息
Q:我怎样才能通过这个号码与人工通话?
A:信息开始后,立即按3。
Q:这个电话号码是 24 小时全天候运营的吗?
A:不是这个号码;这里的小时数是 Mon- Fri 7am-7pm CST。 最不繁忙的一天是 Monday,最繁忙的一天是 Tuesday。 请参阅下文以了解更多信息并了解这些数据的来源。
Q:我需要等待多久?
A:平均等待时间为21分钟。 最长的保持时间为 Friday,最短的保持时间为 Monday。
这是8个电话号码中排名第6最受欢迎的Experian个电话号码。点击下方可返回主要客户服务号码和其他联系信息:
Experian 的主要客户服务电话号码

更多Experian客户电话号码

800-493-1058 - 客户服务
主要电话号码 · 免费 · Press 2 then 2 then 1 then 3 · Please say or enter your social security number.
888-397-3742 - 欺诈与身份盗用
免费 · Calling this Experian number should go right to a real human being · Please say or enter your social security number.
888-243-6951 - 企业账户
免费 · After the menu, press 0 · If you know your party's extension, dial it now. For the company directory, press 1. For direct consumer sales, press 2. For employment verification, press 3. For customer support, press 5. For information regarding our address, press 6.
714-830-7000 - 加州公司办事处
Press 3 as soon as the message starts OR Press 0 · For consumers, press 1. For clients, press 2.
224-698-5600 - 伊利诺伊州公司办公室
Calling this Experian number should go right to a real human being · If you are calling about your personal credit information and would like to contact us by phone, hang up and dial 1-888-397-3742. If you are calling about product information, please go to our website at www.experian.com.
877-870-5640 - 欺诈识别
免费 · Call this number if you believe your information has been used for fraud · Please say or enter your social security number.
800-854-7201 - 技术支援
免费 · Direct to a human · For technical support center, consumers calling about their own personal accounts, press 2. For new or existing business clients needing technical assistance with their business account, press 3. To repeat this menu, press 4.

我如何通过电话菜单联系到真人?

GetHuman 的研究人员经常拨打这个 Experian 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人: Press 3 as soon as the message starts
以下是我们的研究团队对Experian电话系统问候方式的描述: For existing business clients with your subscriber code ready, if this is regarding your own personal credit account, to activate a fraud alert, file a dispute, or place a freeze on your personal account, press 1. For existing businesses with questions, press 2. For businesses interested in obtaining a consumer product or consumer lending, press 3. For business-to-business accounts or to use business IQ products, press 4. For monthly statements, making a payment, or account balance, press 5. For auto check or auto count clients, press 6.

营业时间是几点?我应该什么时候打电话?

Experian 负责运营此 800-831-5614 电话号码 Mon- Fri 7am-7pm CT 的呼叫中心。 简短的回答是您应该调用 Monday。 这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 43,159 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Experian 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Experian 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Experian 最不繁忙的一天是 Monday。 最繁忙的通话日是Tuesday。 再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 43,159 个电话的样本。
最短的等待时间
我们测量了最短保持时间为 Monday。 队列中等待时间最长的平均时间为 Friday。
最佳通话时间
总而言之,致电 Experian 的最佳日子是 Monday。 在这种情况下,这是显而易见的。Monday不仅是拨打此Experian号码最不繁忙的一天,而且也是等待时间最短的一天。

我拨打此号码 Experian 的经历

This number is mainly meant to be used for businesses who need to report customer credit activity for Experian. However, the average person can try it if they're willing to provide some personal details. 

When calling, you're taken to the first automated menu, where you have to indicate if you're calling about a personal or business account. Given that I don't have a business account, I chose personal and was immediately asked to enter my Social Security Number. I declined to do so three times, and after the third time, I was told that I'd need to enter my SSN to get personalized assistance.

I again declined, and I was taken to a menu where I could explain what my reason was for calling. So, I said I was calling to get my credit score, and the system told me that I had two options from this menu. I could either ask for the instructions on how to get my credit score, or I could ask for the website that could tell me the instructions.

I asked for the instructions, and the system began going through each level of the instructions to tell me exactly what I needed to do in order to receive my score. After thoroughly explaining each step, the system gave me the option to either continue to the next step, return to the previous step, repeat the instructions I'd just heard or return to the main menu. The system took me through a complete 7-step process, fully explaining each step before asking if I was ready to move on to the next one.

Overall, I thought Experian did a fine job of setting up this number. It's a little odd that they have this choice available for customers to call in and get help, given that this number is clearly marketed as a business number and not meant for the average person, but unless someone chooses to provide their personal information, a caller will never talk to anyone but the automated system. That means there's no worries about a backup, and it's easy to provide genuine assistance to anyone who calls.

Making sure personal information is protected is a must for this kind of phone number. If a business is calling to report credit activity to Experian, it's of the utmost importance for that data to not fall into the wrong hands. Setting up an identification choke point so early in the call makes it very difficult for information to end up with someone who shouldn't have it. 

The lack of ability to speak to a representative means I can't provide a complete picture of this number's effectiveness. But given Experian's commitment to data security and thorough menu, I'd use this number as a backup. It's not meant for everyday people, and there are better options available for getting help from Experian. But in a pinch, it can provide assistance if necessary.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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