Calling this number initially seems like you're hitting a choke point from the opening minute, given how Experian has set up its automated system. However, there is a way to get some information from this number, even if you're not willing to enter personal information.
When calling this number, you're taken to the Experian automated menu, which says you can either select your personal account or a business account. If you choose the personal account, you're asked to enter your Social Security Number to confirm your identity. However, should you decline three times, the system will say that to best serve you, it needs to confirm your identity and ask you if you'd like to go back and do that. If you say no again, the system will take you to a different menu where you can request information by telling the system the purpose for your call.
Upon hitting this menu, I said "credit report", which the system did not understand. I had to switch to "credit score" to get the system to cooperate. Once it did, I was told it could do one of two things for me. It could either provide me with a step-by-step procedure of instructions so I could request a credit report by mail, or, it could give me the website link so I could see what I needed to do for myself.
I asked for the website link, and the system provided me with the address needed to find out how I could contact Experian by methods other than phone to get my credit score. At this point, the system told me I could go back to the main menu if I had another question, or I could end the call there. I opted to end the call.
Overall, I thought this was an excellent way to set up the automated system and ensure it still offers value to people who don't want to give out their Social Security Number or other sensitive information over the phone. Most people who call Experian will have no issues, but for a few, there might be some trepidation. Given the nature of what Experian does, it's vital to protect that kind of information, so this system offers a good compromise between Experian's obligation to protect its data and its desire to help its customers.
Offering two ways to get information about different things Experian does helps ensure that customers of all kinds are taken care of here. If you want to use an old-school way to get information, you can. If you'd rather get to the website quickly, you also have that option. Based on this experience, I'd have no issues using this number to contact Experian if I needed assistance.
该Experian电话号码在8中排名#2,因为258,954 Experian个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-397-3742的原因是为了解决Correct Reporting, Cancel Subscription, Remove Credit Freeze, Account Access, Refund a Charge之类的问题而联系Experian Fraud & Identity Theft部门。据我们所知,Experian在Bulgaria or UK or Texas or Illinois设有呼叫中心位置,您可以在开放时间Mon-Fri 6am-8pm, Sat 8am-5pm PST打电话。 Experian有8个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关888-397-3742以及在像您这样的客户的帮助下致电或联系Experian的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Experian应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-397-3742无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Experian Fraud & Identity Theft座席可以通话时给您回电。它在此处不可用,但是当Experian以外的公司将来出现客户服务问题时,请留意此事。一旦与Experian的Fraud & Identity Theft部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-397-3742是Experian最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-493-1058是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电Experian获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为74%,而他们的总体帮助得分为56%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。