Calling this number can get you help from Experian if you're willing to enter personal information. However, that's not its main purpose. This number is intended to be used by business contacts of Experian who work with the company in a professional capacity.
Even with that in place, the automated system gives you an opportunity to either choose personal or business when calling. If you don't have a business account, you can choose personal, but you'll then have to enter in your Social Security number to proceed further and talk to a live person.
However, there's a way that you can get information from Experian without giving out personal information. If you refuse to provide your SSN three times, the system tells you it needs to confirm your identity before assisting you, and asks if you want to change your response. Refusing again takes you to a new menu, where you can ask for information about things from the automated system.
Once I reached this menu, the system suggested I could get information about issues such as fraud alerts and getting a credit score, and I asked it about setting up a fraud alert. The system went on to say it could either read me the website address or read me the instructions for setting up a fraud alert on my account without using the phone.
I asked it for the instructions, and the system began the process of going through each step one at a time. At the end of each step, I could either ask it to repeat that information, go back to the previous step once I'd passed step one or move to the next step if I was ready for it. When I reached the final step, my options were moved down to the previous step or repeating the information. Additionally, I could also go to the main menu at any time, or could choose to end the call if I'd gotten all the information I needed.
Overall, I thought the automated system was set up very well. I didn't have any issues getting information from the step-by-step explanation, and was able to get a complete picture of everything I need to do to get a fraud alert set up.
I really appreciate that the step-by-step explanation exists over the phone, as it makes sure everyone is taken care of by the system. Older people might not feel comfortable using the internet, but also might not want to give their information out on the phone. People in rural areas without good access to the internet can also get all the information they need without ever requiring anything more than a phone connection.
You'll be better served if you're willing to enter personal information, but even if you aren't, you can still get information from this number. It shouldn't be your first option because it's for business, but I'd use it if needed.
该Experian电话号码在8中排名#3,因为258,954 Experian个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-243-6951的原因是为了解决Correct Reporting, Cancel Subscription, Remove Credit Freeze, Account Access, Refund a Charge之类的问题而联系Experian Business Accounts部门。据我们所知,Experian在Bulgaria or UK or Texas or Illinois设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-5pm PST打电话。 Experian有8个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关888-243-6951以及在像您这样的客户的帮助下致电或联系Experian的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Experian应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-243-6951无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Experian Business Accounts座席可以通话时给您回电。它在此处不可用,但是当Experian以外的公司将来出现客户服务问题时,请留意此事。一旦与Experian的Business Accounts部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-243-6951是Experian最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-493-1058是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电Experian获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为77%,而他们的总体帮助得分为69%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。