Bank of America Phone Number

Calling Bank of America customer service faster by GetHuman

800-432-1000
Customer service
Current Wait: 36分钟 (24m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 依次按0#,0#,0、0、1、0#

Reasons customers like you called recently

When I log in BOA,an authorization code was required.I opened account in your bank man...
Fraudulent charge card information stolen I just want to be refunded this thief did thi...
Fraudulent charge by stolen card for best western
I lost my card ordered a new one waited two weeks business days it didn't show up so I...
A fraudulent charge from Best western I just need a refund I am devastated cause it hap...
I have some charges on my account that I need to dispute. They were fraudulently charged.
I asked for a new card twice because it was sent to a wrong address the first time. And...
I want to know why I am being charged a monthly maintenance fee and how to avoid this fee.
I need to report some fraudulent charges to my account. I've been trying to call to spe...
I’ve been trying to contact bofa fraud department since oct *.Its been impossible to ta...
Need a close to Home Equity Loan
I have an issue with my online banking I forgot my password and the Face ID doesn’t work
I had money taken out of my account that i did y not authorize
I have yet to receive my debit card in the mail and I need you withdraw money from an A...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Bank of America's Phone-Based Customer Care

Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.

Why Do People Call Bank of America Customer Support?

People call Bank of America for a range of reasons, including:

  • Opening new accounts
  • Updating or closing accounts
  • Help with credit cards
  • Loan servicing issues and questions
  • Reporting identity theft and fraud
  • Online banking technical support
  • Setting up appointments with bankers
  • Investment account management and questions

Best Practices for Calling Bank of America Customer Service

Bank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers.

Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day.

Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer.

How Do People Feel About Their Calls to Bank of America Customer Support?

Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences.

Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards.

What Kind of Issues Can Bank of America Customer Support Resolve?

Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts.

What Can't Be Resolved by Phone With Bank of America?

Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment.

In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch.

What Can I Do If I Am Unhappy With My Call to Bank of America?

Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.

  1. Call back. Not all customer service agents are the same. The next person you speak to may have more training or experience and will be able to resolve your case or get you a correct answer to your question.
  2. Get in touch via a different method. Bank of America operates Twitter and Facebook accounts and social media representatives are available to answer your private messages.
  3. Schedule a face-to-face appointment. There will be situations in which it is best to have a face-to-face meeting with a banker. You can schedule a meeting at a local branch online.
  4. If your situation is still not resolved. you can file a complaint online with Bank of America's feedback form. This is not an option for people who have urgent issues, but it does ensure that your complaint will go to a Bank of America division that specializes in customer feedback.
  5. As a final option, take up your concern with the Consumer Financial Protection Board's Ombudsman office. The CFPB is a federal agency that protects the interests of consumers. While this is not an option for a quick resolution, it is one way of ensuring that your concerns are seen and addressed.

Customer Number 800-432-1000 - by the Numbers

拨打电话800-432-1000
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午7点至晚上10点,星期六至周日上午8点至下午5点
最佳拨号时间上午7:15
将迷宫导航到人类依次按0#,0#,0、0、1、0#
平均等待
当前等待36
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,网络,推特
沟通质量79%
帮助质量36%
客户票54,390
信息最后更新Thu Oct 22 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's Best Toll-Free/800 Customer Phone Number

这是Bank of America的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Bank of America座席的工具。该电话号码是Bank of America的最佳电话号码,因为像您这样的420,030客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-432-1000的呼叫的客户服务部门解决的常见问题包括Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment和其他客户服务问题。您要呼叫的Bank of America呼叫中心有Massachusetts, Arizona, Florida名员工,并且根据客户而开放Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST。 Bank of America总共有16个电话号码。与Bank of America代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Bank of America - by phone or otherwise

尽管800-432-1000是Bank of America最好的免费电话号码,但共有20种方法可以与他们联系。根据其他Bank of America个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其网上银行业务部门的800-781-5393电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过800-781-5393来购买网上银行业务。如果您认为此信息不正确或知道与Bank of America联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Bank of America.

What is GetHuman's Relationship to Bank of America?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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