Calling this number can help you get the address to receive information from Bank of America's bankruptcy repayment services, but for the most part, that's it. You might be able to get customer help if you're willing to provide personal information, but if you're not going to give that out, this is as far as you can get.
When I called, I was only able to get as far as requesting the address for repayment services, which I did to check what it would provide. Upon asking for the address, it gave two of them to me. One was the standard address, with the other being used for overnight requests. With each address, the system gave me the address twice to confirm I had it before hanging up at the end of the message.
If you're trying to get this information, you have to wait until the system actually gets to that part of the welcome message before moving forward. To request the address, you must press 1, but you can only do so after the system tells you to do it to get the Bank of America address. Doing it either before or after that part of the message has completed results in the system ignoring your entry.
When calling Bank of America and trying to get past the initial choke point, you need to call at the correct time to be able to get someone on the phone. If you call past 5 p.m. on Monday through Friday or at any time on weekends, you won't be able to connect with anyone. In those situations, the system simply tells you that nobody is available to take your call and you'll have to try back another time.
Neither the automated assistant nor Bank of America do anything to tell you this, however, as this number isn't publicized on Bank of America's website. It's known as the bankruptcy number and confirms its purpose when you dial, but Bank of America doesn't list it on an official website. Its existence is only known because of third-party sites that put this number out there for potential customers.
Given that this number doesn't have a transfer system to get you to other branches of Bank of America, it makes sense that it isn't publicized. Bank of America clearly wants to keep this only for the select few customers who need it, and it isn't going to make it easy for people to gain access to it.
I find that understandable, and given that Bank of America has gone out of its way to hide this number, I have no problem with the lack of a true phone menu. I wouldn't use this number unless I specifically needed it, as it appears to be no use to anyone who hasn't already begun bankruptcy protection services through Bank of America.
该Bank of America电话号码在16中排名#6,因为420,030 Bank of America个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-669-5224的原因是为了解决Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment之类的问题而联系Bank of America Bankruptcy部门。据我们所知,Bank of America在Massachusetts or Arizona or Florida设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Bank of America有16个电话号码和21不同的获取客户帮助的方式。我们已经收集了有关800-669-5224以及在像您这样的客户的帮助下致电或联系Bank of America的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Bank of America应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-669-5224无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Bank of America Bankruptcy座席可以通话时给您回电。它在此处不可用,但是当Bank of America以外的公司将来出现客户服务问题时,请留意此事。一旦与Bank of America的Bankruptcy部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-669-5224是Bank of America最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-432-1000是他们总体上最好的客户电话号码,并且我们汇总了他们21的联系支持人员的总方式,供您查看。当您尝试通过致电Bank of America获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为42%,而他们的总体帮助得分为76%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。