I make it a habit to review my bank statement at the end of the day because I know that credit fraud is a real threat. A few years ago, my brother-in-law had his credit cards stolen, and it quickly turned into thousands of dollars of debt that it took him years to get off his credit profile. They used his credit profile to open more credit cards and it was an endless mess. After that, I keep a close eye on my cards so that if anything happens, I can take swift action.
While no one stole my cards, I noticed one night that Petco double-charged me on an order I made for hamster food and the company refused to remove the charge even though I called them three times, and each time they said that they would. At this point, I decided the best thing to do was dispute the charge because Petco didn't seem to care. It honestly made me angry because if I hadn't watched my cards so closely, they would have double-charged me, and no one would have known.
Bank of America likely receives many phone calls from other customers who are worried about fraud or want to check on their savings and checking accounts. They also probably get a lot of phone calls from people with credit cards or people who want to apply. The same could be true of any loans that they offer. Therefore, I expected to be on hold for a while, and to be honest, I was somewhat on hold for a lengthy period. It took me almost 20 minutes before I was able to talk to an associate.
When I called, a voice said, "Welcome to Bank of America. To get started please enter your telephone access ID, account, or social security number." I tried to enter my information, but then there was noise in the background, and nothing happened, so I tried speaking into the phone. It must have picked up that I was calling about a dispute because it said, "I hear you are calling about a dispute," and then gave me the following options, "If you are calling about a credit card purchase, press 1. If you are calling about interest on your card, press 2. If you are calling about fees on your card, press 3."
I pressed option one and was told again, "For your security, please enter or say your account number, social security number, or the telephone number associated with your account." This time, it took my entry, and then I was told that I could talk to an agent, but it would be a long wait, so I could use the Bank of America app to reach someone quicker if I liked. I continued to wait on hold for an associate, and about 20 minutes later, I was able to finally report the charge.
该Bank of America电话号码在16中排名#7,因为420,030 Bank of America个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-732-9194的原因是为了解决Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment之类的问题而联系Bank of America Credit Cards部门。据我们所知,Bank of America在Massachusetts or Arizona or Florida设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Bank of America有16个电话号码和21不同的获取客户帮助的方式。我们已经收集了有关800-732-9194以及在像您这样的客户的帮助下致电或联系Bank of America的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Bank of America应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-732-9194无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Bank of America Credit Cards座席可以通话时给您回电。它在此处不可用,但是当Bank of America以外的公司将来出现客户服务问题时,请留意此事。一旦与Bank of America的Credit Cards部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-732-9194是Bank of America最受欢迎的电话号码(7),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-432-1000是他们总体上最好的客户电话号码,并且我们汇总了他们21的联系支持人员的总方式,供您查看。当您尝试通过致电Bank of America获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为75%,而他们的总体帮助得分为32%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。