AT&T is a telecommunications, home security, Internet and cable TV provider. As the largest telecommunications company in the world, AT&T maintains a comprehensive customer support system to meet its customer's needs. Many customers strongly prefer to contact AT&T over the phone for a direct conversation with a customer service representative.
People call AT&T for many reasons, including:
AT&T offers multiple services, including mobile and landline phone service, security, Internet service, and both satellite and cable television. Some of these services are offered under specific brand names such as DirecTV and U-Verse. When contacting AT&T customer service by phone, make sure that you are calling the number for the division or service you need help with.
Another thing to consider when locating phone numbers for AT&T is that some divisions have different numbers for different types of services.
For example, there may be separate toll-free numbers for new service requests, billing questions and technical support. Each number may also be taking calls during different hours. Checking this information before calling can save you time and frustration.
There are numerous reports online from people who are unhappy with AT&T phone-based customer service. Complaints range from long wait times to inaccurate information provided by a representative to promises not kept. There are, however, many other reports from consumers who are pleased with the customer care that they've received from AT&T representatives.
One newspaper documented a case in which a long-time customer of AT&T asked for an extension on his auto-pay due to a family illness that had depleted his checking account. An AT&T phone representative granted the extension, but the account was still charged, resulting in large fees.
In another case, a customer relocated and wanted to transfer her AT&T services. AT&T responded by canceling her current loyalty points, sending her multiple bills for services instead of one consolidated bill. She ended up spending hours of her time on hold with AT&T phone-based customer service, and her issues still were not resolved despite many promises.
AT&T can resolve many consumer issues over the phone, including technical support, billing issues, selecting different packages and starting or ending service. Issues that aren't so easily resolved via phone include problems with malfunctioning and aged equipment and devices. These items will have to be brought or shipped to a service center for repair or replacement.
If you've hung up the phone after a call to AT&T customer service and feel demoralized because your case was not resolved, don't fret. There are other ways off addressing your concerns.
You might first want to write down what happened during your last call. Then, write out a description of your problem and your desired resolution. Having this information in writing can help you explain your situation to other customer service specialists when you talk to them.
From there, consider these options for addressing your concerns:
这是AT&T的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到AT&T座席的工具。该电话号码是AT&T的最佳电话号码，因为像您这样的220,254客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答800-331-0500的呼叫的客户服务部门解决的常见问题包括Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service和其他客户服务问题。您要呼叫的AT&T呼叫中心有California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Philippines, Texas名员工，并且根据客户而开放Mon-Fri 8am-6pm EST。 AT&T总共有19个电话号码。与AT&T代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管800-331-0500是AT&T最好的免费电话号码，但是共有23种方法可以与他们联系。根据其他AT&T个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其新客户部门的800-756-0134电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过800-756-0134来购买新客户。如果您认为此信息不正确或知道与AT&T联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for AT&T.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.