Sprint Phone Number

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Customer service
  • Calls Sprint's Customer Service department
  • The average hold time is 43m
  • The current wait is approximately 44m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • 该呼叫中心的热门问题:取消服务、付款安排、手机丢失或被盗、更新帐户信息和设备支持。
  • Reach a live Sprint agent: 每次要求输入帐号时,请按0#,然后依次为4、0#,0#,5然后0、0、0
  • What you hear when you call: T-Mobile - 电话号码是多少?请先提供区号。

通过此电话号码致电 Sprint 客户服务中心感觉如何

This customer service number is set up for individuals with phone service through Sprint. When I dialed the number, I was immediately greeted by an automated message informing me that Sprint is now a part of T-Mobile. One result of this merger is that this customer service line now exists only to provide assistance to legacy Sprint customers.

Following the automated greeting, I was prompted to enter my 10-digit phone number. At this stage, if you enter a phone number not serviced by Sprint, you are informed that you should hang up and try dialing your own phone provider. The system then automatically disconnects the call. While it is impressive that the automated system is able to immediately identify whether a particular phone number is serviced by Sprint, the automatic disconnection without additional options was less impressive. 

I wanted to determine whether there was any way to speak to a representative, add new phone service, or switch an existing phone number to Sprint through this customer service line. I re-dialed the number and bypassed the initial prompt by not entering a phone number. 

After a short wait, the automated system provided me with a menu of options, including the ability to check my account balance, make a payment, or make changes to my phone plan. However, upon choosing any of these options, I was again prompted to enter my 10-digit phone number (or my Sprint account number). If you do not enter a valid Sprint number at this point, the system will automatically disconnect the call. 

If you are not a current Sprint customer, there is no way to use this customer service line to get information about Sprint’s service offerings. This makes some sense, as Sprint is now part of a larger company. However, the line’s automated message could provide this information in a clearer fashion. 

If you are a current Sprint customer, you are still able to be connected to a customer service representative through this phone number. I was able to speak with a representative after entering a valid Sprint account number. The representative was friendly, but he also informed me that due to Sprint’s merger with T-Mobile, his ability to provide customer service was limited. He would be able to take a payment or answer a service-related question for an existing Sprint customer. However, he would not be able to assist with any changes or additions to a phone plan; most customer service options are in the process of being migrated to T-Mobile.

This customer service line would be more useful if it provided up-to-date information as part of its automated greeting. Simply letting customers know that anyone with questions or a desire to change cell phone service should contact T-Mobile instead would be beneficial. Nevertheless, for legacy Sprint customers, this line still offers the ability to get assistance with your current phone plan, at least for a little while longer. 

Reasons customers like you called recently

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How to call Sprint

Sprint Customer Phone Number 888-211-4727 - Stats

平均等待43 minutes
当前等待44 minutes
Communication channels电话,聊天,推特,网站
信息最后更新Sat Nov 25 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Sprint's Best Toll-Free/800 Customer Phone Number

这是Sprint的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Sprint座席的工具。该电话号码是Sprint的最佳电话号码,因为像您这样的135,576客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答888-211-4727的呼叫的客户服务部门解决的常见问题包括Cancel Service, Payment Arrangement, Lost or Stolen Phone, Update Account Info, Device Support和其他客户服务问题。您要呼叫的Sprint呼叫中心有Colorado, Kansas, Texas, Oklahoma名员工,并且根据客户而开放24 hours, 7 days。 Sprint总共有5个电话号码。与Sprint代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

What is GetHuman's Relationship to Sprint?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sprint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Sprint, including live chat and their website / help desk and their Twitter handle. Visit our Sprint Customer Service page for more information.
Sprint Customer ServiceSprint Call-back Service

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