While I realize that this might sound old fashioned, I like having a landline for my home. The idea that there is a phone line that everyone can access is great for my pre-teens. They're often alone by themselves now after school and I want them to be able to reach me, but I also don't want them to have cellphones yet. I have many fond memories of chatting on the landline, so I plan to do the same for them. However, after moving I need to set up a new landline service.
AT&T is an easily recognizable name so I figured I'd call them to set up the landline. We already have an internet provider and don't use cable, but I figure that getting a landline alone shouldn't be a hard task. Maybe we will get lucky and the home will already have a hookup. It's an older home so that might be the one benefit of not purchasing a newer home when we moved. I figured I might have a long wait time since AT&T is a huge company, but I only had to hold on the line for a minute, which was a pleasant surprise.
I did hit a small issue when I called this number, as it said the number was no longer in use, but to call 1-800-288-2020. However, it was easy enough to pivot, so this wasn't that big of a deal. I called that number, but the voice assistant got messed up when she asked me what I needed. In the end, I think that it worked out to my advantage. To start, it asked, "What can I help you with today?" I said, "Help with setting up a landline," and then it responded by saying that the account associated with this number didn't have this product.
This seemed silly because I said I wanted to set up a landline, which I wouldn't already have. At any rate, before I could say anything the automated system picked up the noise in the background at my house and I think this is what messed the system up. It automatically said, "I don't recognize that, please hold while I find someone who can help you," Then in just seconds I was transferred to Ira, who was able to walk me through the process. It turns out that sometimes noisy kids can help you out because in this case, they got me straight to a helpful agent!
该AT&T电话号码在13中排名#7,因为220,254 AT&T个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-286-8313的原因是为了解决Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service之类的问题而联系AT&T Business Services部门。据我们所知,AT&T在California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-6pm EST打电话。 AT&T有13个电话号码和17不同的获取客户帮助的方式。我们已经收集了有关800-286-8313以及在像您这样的客户的帮助下致电或联系AT&T的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用AT&T应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-286-8313无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在AT&T Business Services座席可以通话时给您回电。它在此处不可用,但是当AT&T以外的公司将来出现客户服务问题时,请留意此事。一旦与AT&T的Business Services部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-286-8313是AT&T最受欢迎的电话号码(7),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-288-2020是他们总体上最好的客户电话号码,并且我们汇总了他们17的联系支持人员的总方式,供您查看。当您尝试通过致电AT&T获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为57%,而他们的总体帮助得分为54%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。