免费 · Pressing 0-0-*-*-* (waiting at each new prompt) got me to a human rep. · Enter or say your mobile number, area code first, or say, "I don't have one."
免费 · Direct to web and telesales support department. · To become a new T-Mobile customer, say "new." If you are a current T-Mobile customer, please say "account."
As part of this call and subsequent interactions from this call, T Mobile may collect information about you to provide the best service possible.
To learn more, go to t mobile dot com slash privacy. To get tell me, how can I help you today?"
与 T-Mobile 的通话摘录
Saturday, January 13, 2024 8:43 PM
他们可能会询问您是否需要回电
"Or if you don't have one, just press one.
I'll give you right over to someone who can help.
Looks like there's a wait. Someone will assist you.
In about thirty minutes. Press one to keep your place in line and get a callback."
与 T-Mobile 的通话摘录
Tuesday, January 30, 2024 11:23 PM
他们可能会要求您使用拨号盘输入信息
"Welcome to T Mobile.
As part of this call and subsequent interactions from this call, T Mobile may collect information about you to provide the best service possible.
To learn more, go to t mobile dot com slash privacy.
To look up your account, I'll need the ten digit mobile to look up your account, please enter a ten digit T Mobile phone number."
与 T-Mobile 的通话摘录
Thursday, February 22, 2024 8:31 PM
他们可能会要求您说出或输入信息
"Welcome to T Mobile.
As part of this call and subsequent interactions from this call, T Mobile may collect information about you to provide the best service possible.
To learn more, go to t mobile dot com slash privacy.
To get started, please enter or say to look up your account, I'll need the ten digit mobile number you're calling about."
与 T-Mobile 的通话摘录
Monday, April 8, 2024 11:15 PM
他们可能需要查找您的帐户
"Welcome to T Mobile.
As part of this call and subsequent interactions from this call, T Mobile may collect information about you to provide the best service possible.
To learn more, go to t mobile dot com slash privacy.
To get started
To look up your account, I'll need the ten digit mobile number you're calling about."
与 T-Mobile 的通话摘录
Sunday, April 14, 2024 5:48 PM
第一个电话菜单
"Welcome to T Mobile.
As part of this call and subsequent interactions from this call, T Mobile may collect information about you to provide the best service possible.
To learn more, go to t mobile dot com slash privacy.
To get started, please enter or say your mobile number, area code first, or say I don't have one.
Thanks. Let me just look that up.
You can say payment or press one.
Technical support or press two, or stay on the line and I'll get you to someone who can help."
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关于 AI 录音的困惑: "I'm not gonna give it to you because I know you have AI recording all this, and I don't even know where he's posting it or she."
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设备费用账单查询: "I've been continuing to get charged for the equipment for several months after this person has after you've been notified that this person is dead."
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帐单查询: "Can you go through my bill with me and help me figure out what the various charges are?"
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查询账户余额: "I just wanted to check my account balance, thank you."
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余额查询: "Don't have it."
- 来自持续 1 分 7 秒的通话,Apr 21, 2024 2:54 AM
查看账户余额: "Can you give me my balance for my account?"
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.