免费 · Press 0 at each prompt, ignoring the messages. · UPS Tracking - Before I get your tracking number, tell me whether you are the sender (press 1), the receiver (press 2), or a third party (press 3).
免费 · For UPS Online Shipping and Tracking · To navigate UPS or for My Choice, press 1. For login support, press 2. For thermal installations support, press 3. Billing center or error codes, press 4. For all other callers, press 5.
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Select the option to report a problem with a shipment, select "Shipment", enter tracking number (or press 0#), when the system asks for a "Wes" or "No" to receiving tracking updates via text say "Customer Service" then repeat "Customer Service" when it asks again.
以下是我们的研究团队对UPS电话系统问候方式的描述: How can I help you today?
"UPS.
This call may be monitored or recorded for quality and training purposes.
For more on how we handle your personal information, please see our privacy notice on you u p s dot com.
Severe winter weather is impacting service in parts of Alabama, Arkansas, Louisiana, Mississippi, and Tennessee.
There will be no pickups or deliveries today in the effect areas.
Please visit service alerts on UPS dot com for a list of impacted postal codes."
与 UPS 的通话摘录
Wednesday, January 17, 2024 2:17 AM
他们可能会询问您打电话的原因(而不是菜单)
"UPS
This call may be monitored or recorded for quality and training purposes.
For more on how we hand I know you'd like to talk to someone, but I need a little more information to get you to the right place.
I can't connect you with a representative unless I know the reason for your I can't connect you with a representative unless I know the reason for your I can't connect you with a representative unless I know the reason for your call."
与 UPS 的通话摘录
Sunday, February 11, 2024 8:45 PM
第一个电话菜单
"UPS.
This call may be monitored or recorded for quality and training purposes.
For more on how we handle your personal information, please see our privacy notice on
I didn't catch that.
In a few
Sorry. I still didn't get that.
Let's try this a different way. Here are your options.
Track a package, change a delivery, schedule a pickup, report a problem, find locations, or more shipping options.
Please choose one of the following.
Say track a package or press one.
Change a delivery or press two, schedule a pickup or press three, Report a problem or press four.
Find locations or press five, or more shipping options or press six."
包裹被扣留,退货请求: "I've been talking to the sender for one week already, the address was a PO Box which is why the parcel is on hold, I want it to be returned back to the sender."
- 来自持续 23 分 11 秒的通话,Apr 29, 2024 4:01 PM
寻求帮助: "I need to speak to an associate for help."
- 来自持续 2 分 9 秒的通话,Apr 28, 2024 1:41 AM
查询运单号: "I'll give you the tracking number for the delivery issue."
- 来自持续 3 分 56 秒的通话,Apr 26, 2024 11:56 PM
交货问题: "My package is having trouble being delivered to."
- 来自持续 44 秒的通话,Apr 26, 2024 11:54 PM
包裹问题: "An issue with my parcel."
- 来自持续 2 分 59 秒的通话,Apr 24, 2024 3:02 PM
追踪发货日期查询: "Delivery date was removed from my tracking, so I'm wondering when my order will be delivered."
- 来自持续 3 分 16 秒的通话,Apr 24, 2024 2:35 PM
包裹递送问题: "I have an issue with a package delivery."
- 来自持续 2 分 30 秒的通话,Apr 24, 2024 2:02 PM
更改配送请求: "Change my delivery."
- 来自持续 2 分 20 秒的通话,Apr 23, 2024 2:12 PM
错过送货问题: "I need to report a missed delivery to the police and file a lawsuit against UPS."
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.