UPS Phone Number

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Customer service
  • Calls UPS's Customer Service department
  • The average hold time is 6m
  • The current wait is approximately 19m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:30am
  • 该呼叫中心的热门问题:丢失包裹、跟踪包裹、更改递送地址、丢失递送和递送问题。
  • Reach a live UPS agent: 在每个提示处按0,忽略消息,或者说两次“客户服务”,自动化系统将要求您从选项列表中进行选择,再次重复“客户服务”两次。
  • What you hear when you call: 今天我能为您提供什么帮助?

通过此电话号码致电 UPS 客户服务中心感觉如何

Unless you already have a specific problem that you need dedicated UPS support to handle, you won't find a lot of use from calling this number. When I dialed, I was able to get to the automated system, but couldn't use it to actually request information.

I tried asking the system about how long it would take to deliver a package, but it took that to mean that I had an issue with delivery. Then, I asked about shipping rates, but the system was unable to understand what I was trying to ask about.

Finally I asked to speak to a representative, but the system told me it couldn't connect me with anyone unless it had more information about what I was calling about. I tried asking again, but the system absolutely refused to connect me with anyone unless I could give a firm reason as to what my issue was.

Next, I asked for location information so I could at least get something productive out of my call. The system asked me to provide a zip code, and once I did, it gave me the five closest UPS locations to that zip code, along with their hours of operation for that day. I then tried one more time to ask about shipping rates, but the system again said that it couldn't understand my inquiry, and I had no choice but to hang up.

Overall, I wasn't impressed by this system. It's fairly clear that UPS doesn't want people using this number unless they already have a support ticket in progress, but there should be at least some way to get information for services that UPS provides. Either offering a way to transfer numbers to a dedicated line for questions, having the system shoot you a link to the UPS website or having a part of the automated system dedicated to basic questions would be helpful.

Instead, if you don't ask for a specific problem, you're not going to get anywhere with it. You have the ability to ask the system just about anything, but it's not going to recognize most of the things you ask it. To get any use from this number, you need to have a genuine issue with a UPS service already in progress. Based on the automated system, however, I would hesitate before calling, as the system was not at all helpful and doesn't set high expectations for the customer experience.

Reasons customers like you called recently

UPS picked up a package they weren’t supposed to
Package was recorded as delivered to The UPS Store, but when I went to pick up the pack...
My delivery address is **** SW Avalon Way. The UPS Driver has not released packages des...
Package delivered to wrong address
We expected a red tag delivery today by *:** am. It has not been delivered and tracing...
How can I get intouch with live person about my ups package with wron zip code
wrong packages picked up at our home, need to bring back packages and pick up correct p...
Package was not scanned
Package unable to deliver
*ZG****K********** shipped *-day select on *-Nov has still not arrived after several de...
Incomplete address on ups shipment
Need to redirect package
I have a UPS shipping label from Amazon for return that I could only have as a UPS pick...
I need to contact the hiring department. Had notified them of someone who is going into...
Package was supposed to be delivered yesterday and they didn’t because they said they d...

UPS Customer Phone Number 800-742-5877 - Stats

平均等待6 minutes
当前等待19 minutes
Communication channels电话,聊天,Facebook,电子邮件,网络,Twitter
信息最后更新Sat Nov 25 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

UPS's Best Toll-Free/800 Customer Phone Number

这是UPS的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到UPS座席的工具。该电话号码是UPS的最佳电话号码,因为像您这样的157,950客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-742-5877的呼叫的客户服务部门解决的常见问题包括Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue和其他客户服务问题。您要呼叫的UPS呼叫中心有Michigan名员工,并且根据客户而开放24 hours, 7 days。 UPS总共有5个电话号码。与UPS代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

What is GetHuman's Relationship to UPS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like UPS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with UPS, including live chat and email and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our UPS Customer Service page for more information.
UPS Customer ServiceUPS Call-back Service

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