免费 · 7am-10pm EST · Leads directly to an associate for Online Banking for all states but California, and BofA Northwest · A representative will answer the phone · 可用的免费工具：代我通话、无需等待、安排我的通话
24 hours, 7 days · For Executive Customer Relations. Keep dialing 0 at the prompts, and then key in your option when it says "In order to get you to an associate, you must make a valid selection", then press 1 ·
免费 · 24 hours, 7 days · Direct to Online Banking Bill Pay Dept, press nothing and wait for rep · BillPay - How may I assist you today? (Respond to the question.) · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · Mon-Fri 8am-9pm EST · Press "0" at every prompt for Mortgage Department · Please say or enter the last 4 digits of either your ATM debit card, your Social Security card, or your tax ID. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · This is the Bankruptcy Department, someone will answer usually within 5 minutes. No menu options · Loan Administration Bankruptcy Line - For the payment or correspondence address, Press 1, or hold for the next representative. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Press ** then 0 for credit card dept. · Please say or enter the last 4 digits of either your account number or your Social Security card or tax ID. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · Mon-Fri 8am-9pm EST · Dial 0 until you get to a prompt where you have to choose an option for Bank of America Claims & Fraud. · Claims Services - Say or enter the last 4 digits of either your account number or your Social Security card or tax ID. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Press 0 for the Credit Card Department · Please say or enter the last 4 digits of either your account number or your Social Security card or tax ID. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · This # is a short cut for Making Home Affordable program for Bank Of America. (Re-Modification of a mortgage) · Please say or enter your account number · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Say "Representative" - will take you an insurance claims BOA representative · Property Claims Dept - If you have a claim check and you need the address to mail in a claim to get the process started, Press 1. To discuss a project or if you already have a claim started, Press 2. For all other calls, please hold online for the next representative. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Press 1 for English, then 4 on the next menu for future travel planning · Please say or enter the last 4 digits of either your ATM debit card, your Social Security card, or your tax ID. · 可用的免费工具：代我通话、无需等待、安排我的通话
Mon-Fri 8am-11pm, Sat-Sun 8am-8pm EST · Calling this Bank of America number should go right to a real human being · If this is an operator with an overseas collect call, yes, we will accept charges. To get started, say or enter your telephone access ID or number.
免费 · Mon-Fri 9am-5pm EST · Calling this Bank of America number should go right to a real human being · Just hold online until a representative picks up · 可用的免费工具：代我通话、无需等待、安排我的通话
以下是我们的研究团队对Bank of America电话系统问候方式的描述： Please say or enter the last 4 digits of either your ATM debit card, your Social Security card, or your tax ID.
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Press 0#, then 0#, then 0, then 0 then 1, then 0#
以下是我们从 Bank of America 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
出于安全目的，他们可能会要求提供信息
"For security, you must provide required information to speak with an associate or use our automated service If you need time to get that information, say, wait a moment."
与 Bank of America 的通话摘录
Monday, November 11, 2024 7:04 PM
他们可能需要您帐户上的电话号码
"Welcome to Bank of America.
This call may be recorded. As a mobile banking user, you can now use the Bank of America mobile app to verify your identity for this conversation.
I can send you a text message for that."
与 Bank of America 的通话摘录
Wednesday, November 13, 2024 7:00 PM
他们可能会要求您使用拨号盘输入信息
"Welcome to Bank of America. This call may be recorded.
As a mobile banking user, you can now use the Bank of America mobile app For
I didn't find a match. One more time. Please enter the last four digits of either your ATM debit card number or your Social Security number."
与 Bank of America 的通话摘录
Tuesday, November 26, 2024 6:30 PM
他们可能会要求您说出或输入信息
"Welcome to Bank of America.
This call may be recorded. To get started, please say or enter your telephone access ID, card, or account number."
与 Bank of America 的通话摘录
Friday, December 13, 2024 3:49 PM
第一个电话菜单
"Welcome to Bank of America.
This call may be recorded. To get started, please say or enter your telephone access I I didn't understand.
Please say or enter your tell I didn't understand.
Please say
Okay. In order to get you to the right place, in a few words, please tell me what you're calling about.
You're calling to order a new card. Is that right?
Okay. To replace an existing debit card, say debit card or press one.
To replace an existing credit card, say replace credit card or press two."
与 Bank of America 的通话摘录
Wednesday, October 9, 2024 3:24 PM
按1后
"You can also say main menu.
Okay. If you're replacing your debit card because it was damaged, say damaged or press one.
If your card was lost, say lost or press two."
与 Bank of America 的通话摘录
Wednesday, October 9, 2024 3:24 PM
营业时间是几点？我应该什么时候打电话？
Bank of America 负责运营此 800-432-1000 电话号码 Mon-Fri 8am-11pm, Sat-Sun 8am-8pm ET 的呼叫中心。简短的回答是您应该调用 Sunday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 7,830 通电话样本的分析（见上文）。
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Bank of America 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Bank of America 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Bank of America 最不繁忙的一天是 Sunday。最繁忙的一天是 Tuesday，相比之下，这一天平均通话量多 328%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 7,830 个电话的样本。
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
客户为何致电Bank of America
如果您在致电 Bank of America 之前有时间阅读一些资料，我们建议您阅读一些针对具体问题的文章。
是的，美国银行 BillPay 是安全的。我们优先考虑客户信息的安全和隐私。我们利用先进的加密和身份验证技术来保护您的个人和财务详细信息。我们的网上银行平台采用多层安全措施，包括防火墙和监控系统，以防止未经授权的访问。此外，我们还提供安全的登录流程，其中包含独特的安全问题和多因素身份验证来验证您的身份。美国银行还通过定期更新我们的系统和投资最新的安全技术，努力工作，以领先于不断变化的安全威胁。您可以放心地使用 Bank of America BillPay，因为您知道您的金融交易受到强大的安全措施的保护。
Online link for signing up for new services for New Home Equity Lines of Credit & Loans
最后，有时也是唯一的方法——可以通过其网站访问 Bank of America 客户服务。这可能意味着要先浏览帮助文章，然后才能找到表格并“被允许”向其团队提交问题，而且很少会进行实时对话，这就是为什么 GetHuman 不推荐这样做，除非这是唯一的方法。
结论和结束语
这是 Bank of America 的最佳电话号码、实时当前等待时间以及跳过这些电话线直接转接至 Bank of America 代理的工具。此电话号码是 Bank of America 的最佳电话号码，因为在过去 18 个月中，有 420,030 个像您一样的客户使用了此联系信息并向我们提供了反馈。接听 800-432-1000 电话的客户服务部门解决的常见问题包括 Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment 和其他客户服务问题。您拨打的 Bank of America 呼叫中心有来自 Massachusetts, Arizona, Florida 的员工，根据客户的说法，该中心开放时间为 Mon-Fri 8am-11pm, Sat-Sun 8am-8pm ET。总共有 Bank of America 有 16 个电话号码。与 Bank of America 代表交谈的最佳方式并不总是很清楚，因此我们开始根据客户社区的建议汇编此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
GetHuman 不为 Bank of America 提供呼叫中心服务或客户支持运营。这两个组织没有关系。GetHuman 构建免费工具并共享信息以帮助像 Bank of America 这样的公司的客户。对于大型公司，包括我们的 GetHuman Phone 等工具，它允许您致电公司，但无需等待在线即可获得人工代表。 我们将继续致力于开发这些工具，以帮助像您（和我们自己！）这样的客户处理杂乱的电话菜单、等待时间和客户服务带来的困惑。只要您继续与您的朋友和亲人分享，我们就会继续努力。