iTunes Phone Number

Calling iTunes customer service faster by GetHuman

800-676-2775
Customer service
Current Wait: 47分钟 (38m avg)
Hours: Mon-Fri 8am to 10pm CST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 要求自动语音与代表交谈
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

My question is who do I contact: I have been looking for a DVD for Harvest Moon by N...
pre ordered an album and i can’t listen to it
Cancel recent subscriptions Made last nite & this AM Maybe scam saying phone infected w...
I can’t change my billing method because my husband the creator of acc is in jail. I wa...
I can’t change my billing method because the creator is my husband who is in jail . I...
I don't want any subscriptions!!!
I had an issue with called a subscription I had they told me it was canceled for month...
I never signed up for iTunes or bought anything so why am I being charged for something...
I'm trying to finish setting up my iPad with my new iCloud but it's telling me to conta...
I cannot open I-tunes movies on my LG TV.*I have Apple TV
iTunes Charged Me without my consent. I require immediate refund of ALL the money take...
Astronomical charges to my account, which were NOT my doing! And now I am unable to pa...
I can’t upgrade storage iTunes disable don’t let me update my credit card
My husband locked out his phone
I noticed I’m being charged for iTunes, my Husband and I are seniors with ages **, and...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on iTunes's Phone-Based Customer Care

Apple iTunes is a media player for electronic devices, including phones, tablets and computers. Users can play podcasts, movies, and music through iTunes. While Apple has announced a phase-out of iTunes, delegating different media types to different apps, there are still many devices running older operating systems that rely on iTunes.

Why Do People Call iTunes Customer Support?

People call iTunes customer support for a range of reasons, including:

  • Technical support
  • Help with a purchase
  • Malfunctioning apps
  • Concerns about erroneous charges, fraud or identity theft
  • Questions about upgrading to Apple Music, Podcasts and TV

Best Practices for Calling iTunes Customer Service

Apple provides iTunes customer service via phone. You can connect with Apple via its customer support website or directly via its toll-free number.

If you connect online, you'll be presented with a menu that asks you to describe your problem. From there, you can arrange to have Apple call you immediately, schedule a call for later, or you can submit your information so that it is ready to go when you call Apple for help.

When preparing for a call, have a pen and paper handy so that you take notes. These may come in handy if you have to escalate your case. You may also be asked for your Apple ID as well as the serial number for your product.

If you are calling Apple directly and want to get to a customer service representative quickly, try hitting ** immediately, hitting 0 at every question or saying "operator" whenever asked to describe your problem.

How Do People Feel About Their Calls to

iTunes Customer Support?

Apple generally has a reputation for providing quality customer support and the company has customer service representatives that work in call centers as well as from their homes. Those who do work from home are closely monitored to ensure quality service.

Reports from journalists testing iTunes customer service, as well as customers, are generally quite positive. Wait times are reasonable and representatives are courteous and well-trained. In addition, it is possible to schedule a call back from a customer service representative at a time that is convenient for you.

What Kind of Issues Can iTunes Customer Support Resolve?

An iTune customer support agent can resolve many technical support and billing issues, including researching unauthorized charges and questionable apps. The customer support agent can also help walk you through many common issues that people have with iTunes and the digital products used and purchased with the system.

What Can't Be Resolved by Phone with iTunes?

If your phone, computer, or mobile device is malfunctioning, you will have to seek repair services. This may mean having to visit a physical store or sending your phone in for service.

In situations where your device has been hacked and your iTunes account has been used to make unauthorized purchases, you may need to contact your bank or credit card company to obtain a speedy refund.

What Can I Do If I Am Unhappy with My Call to iTunes?

If you get off the phone with iTunes customer support and are feeling frustrated, don't give up. You may still have several options for getting your issue resolved.

First, review any notes taken during your call. If you didn't take notes, jot down what you remember before getting back in touch. Describing what went wrong in the original call can be helpful in getting your issue resolved.

Second, call Apple back or arrange for another call. The next representative that you speak to might be better trained or more experienced. He or she may be able to offer you a resolution that the other agent could not.

If a second call doesn't work, or you prefer not to call back, try visiting Apple's Support Community. Other users may be able to provide assistance or information that can help you to better understand what is going on.

Another option is to get in touch with Apple via its social media platforms on Facebook or Twitter.

Finally, you could visit an authorized Apple retailer, repair shop or an Apple Store. You may have to pay for diagnostics or a consultation, but there are situations in which meeting with an expert face-to-face will be the fastest way of taking care of your issue.

Customer Number 800-676-2775 - by the Numbers

拨打电话800-676-2775
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间周一至周五上午8点至晚上10点(CST)
最佳拨号时间上午9:05
将迷宫导航到人类要求自动语音与代表交谈
平均等待
当前等待47
排名(电话号码中)1
排名(总体)1
替代方法电话,电子邮件,网络
沟通质量40%
帮助质量38%
客户票40,502
信息最后更新Fri Feb 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

iTunes's Best Toll-Free/800 Customer Phone Number

这是iTunes的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到iTunes座席的工具。该电话号码是iTunes的最佳电话号码,因为像您这样的389,370客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-676-2775的呼叫的客户服务部门解决的常见问题包括Refund a Charge, Download Trouble, Dispute a Charge, Device Support, Change Order和其他客户服务问题。您要呼叫的iTunes呼叫中心有Massachusetts, California名员工,并且根据客户而开放Mon-Fri 8am to 10pm CST。 iTunes总共有3个电话号码。与iTunes代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting iTunes - by phone or otherwise

尽管800-676-2775是iTunes最好的免费电话号码,但共有5种方法可以与他们联系。根据其他iTunes个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其AppleCare部门的800-275-2273电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过itunesstoresupport@apple.com来购买Customer Service。如果您认为此信息不正确或知道与iTunes联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for iTunes.

What is GetHuman's Relationship to iTunes?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like iTunes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

iTunes Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!