Calling iTunes was extremely easy, even though I realized that I was actually calling Apple digital services and not iTunes. It really doesn't matter what you want to call it, however, because in the end, you get to a live person who answers your questions. That alone was good enough for me. With so many online services offering digital-only support, I was very happy to get to a real person in just a few minutes. In fact, it only took me a little bit over 3 minutes to talk to an Apple representative, so that was pretty nifty.
I was having an issue syncing my iTunes library across platforms, and it was really starting to bug me. I had read a bit in the online support forums, but I really wanted to talk to someone who could just help me sort the problem out so that I didn't have to deal with it anymore.
It started out by saying, "For evaluation and training purposes, I'm an automated system that can handle complete sentences." So, I answered, "iTunes library." Then, the automated AI told me that support is available online at getsupport.apple.com. It asked me if I wanted it to send me a link via SMS message, and I said no. Then, it asked me how else it could help me, so this time, I tried saying, "Talk to a customer agent."
It answered, "All right, I'll get you right over to our technical support department. To securely verify your identity, I'd like to send a consent application to your devices. Do I have your permission?" I said yes, and instantly, it was on my phone, watch and computer. I quickly clicked it off my watch, and then, it said thank you and offered me a new directory. It started by asking me about iTunes and Apple Watch, and then the list went so fast that I didn't hear which number was iTunes. However, that turned out to work for the best because, while I was waiting for it to repeat the list, it asked if I was still there. I said yes, and this turned out to be a nifty hack because it said, "Okay, let me get someone to help you."
It then offered me the option to choose what type of hold music I would like (popular music, classical, jazz or silence), and I waited for about one song. Five minutes later, I was talking to a support agent who was able to help me.
该iTunes电话号码在3中排名#3,因为389,370 iTunes个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-692-7753的原因是为了解决Change Order, Dispute a Charge, Device Support, Refund a Charge, Download Trouble之类的问题而联系iTunes Apple Online Store部门。据我们所知,iTunes在Massachusetts or California设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 iTunes有3个电话号码和5不同的获取客户帮助的方式。我们已经收集了有关800-692-7753以及在像您这样的客户的帮助下致电或联系iTunes的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用iTunes应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-692-7753无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在iTunes Apple Online Store座席可以通话时给您回电。它在此处不可用,但是当iTunes以外的公司将来出现客户服务问题时,请留意此事。一旦与iTunes的Apple Online Store部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-692-7753是iTunes最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-676-2775是他们总体上最好的客户电话号码,并且我们汇总了他们5的联系支持人员的总方式,供您查看。当您尝试通过致电iTunes获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为76%,而他们的总体帮助得分为51%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。