Verizon 客户服务

电话号码和联系代表

Verizon Customer Care 个数字

888-553-1555
免费·呼叫 Customer Care·查看主要电话号码和联系信息
Q:

我如何通过这个 Verizon 号码与人工通话?

A:依次按0#,0#,0#,0、0
Q:

这个电话号码是 24 小时全天候运作的吗?

A:是的!此电话号码每周 7 天、每天 24 小时运营。 最不繁忙的一天是 Saturday,最繁忙的一天是 Monday。 请参阅下文以了解更多信息并了解这些数据的来源。
Q:

我要等多久才能与Verizon Customer Care 通话?

A:平均等待时间为12分钟。 最长的保持时间为 Thursday,最短的保持时间为 Monday。

所有Verizon客户服务联系信息

这是10个电话号码中排名第3最受欢迎的Verizon个电话号码。点击上方可返回主要客户服务号码和其他联系信息,包括Verizon电子邮件地址、Twitter 帐号和实时聊天选项。

更多Verizon客户电话号码

客户服务

800-837-4966
主要电话号码 · 免费 · 24 hours, 7 days · Press #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1 · Starting with the area code, enter the Verizon number you are calling about.

技术支援

800-567-6789
免费 · 24 hours, 7 days · Calling this Verizon number should go right to a real human being · To get started, I will need your phone number or account number.

要求新服务

833-395-2919
免费 · 24 hours, 7 days · Press 1 ·

帐户恢复

877-325-5156
免费 · 24 hours, 7 days · Direct to the Credit Reporting Department · To speak to a recovery representative, press 1. For mortgage lender verification information, press 2.

帐户验证

877-462-5825
免费 · 24 hours, 7 days · Direct line to account verification..ie account manager. Reference any collection accounts with AFNI or others. You can verify the account here. · Hold on the line, and a representative will pick up.

手机宽带

800-786-8419
免费 · 24 hours, 7 days · Press #, then 2 for Mobile Broadband Customer Service. · Starting with the area code, enter the Verizon number you are calling about.

营业额

888-591-6076
免费 · 24 hours, 7 days · Say "Agent" at each prompt, ignoring messages. · Sales Department - To get started, I will need your phone number or account number.

新客户

888-910-4366
免费 · 24 hours, 7 days · Press 1 then 1 for service in your home or 2 for your business ·

网上账单支付

888-669-9901
免费 · 24 hours, 7 days · This is the actual dept #. You'll have to choose your region, and wait a long time, but a human will answer. ·

我如何通过电话菜单联系到真人?

GetHuman 的研究人员经常拨打这个 Verizon 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人: Press 0#, then 0#, then 0#, then 0, then 0 again
以下是我们的研究团队对Verizon电话系统问候方式的描述: To get started, I will need your phone number or account number.
以下是我们从 Verizon 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:

他们可能会要求您说出或输入信息

"Welcome to Verizon. I'm the Verizon assistant. Verizon and our partners may record or monitor this call for quality, systems training, and personalization.
Say enter a phone number or account number associated with the question you are calling about.
To become a new customer, say new customer, or you can say I don't have one."
与 Verizon 的通话摘录
Thursday, May 16, 2024 12:55 PM

营业时间是几点?我应该什么时候打电话?

Verizon 负责运营此 888-553-1555 电话号码 24 hours, 7 days 的呼叫中心。 简短的回答是您应该调用 Wednesday。 这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 101 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Verizon 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Verizon 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。

最不忙的时候打电话

拨打 Verizon 最不繁忙的一天是 Saturday。 最繁忙的一天是 Monday,相比之下,这一天平均通话量多 420%。 再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 101 个电话的样本。
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

最短的等待时间

我们测量了最短保持时间为 Monday。 队列中等待时间最长的平均时间为 Thursday。

最佳通话时间

总而言之,致电 Verizon 的最佳日子是 Wednesday。

为什么要拨打这个Verizon号码?

以下是最近对 Verizon 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
转移电话号码: "I'm calling to transfer my phone number to a different location."
- 来自持续 11 分 3 秒的通话,Jun 6, 2024 5:18 PM
付款设置查询: "I accidentally paid it with an eCheck and it's gonna go through before my money gets in my account."
- 来自持续 22 分 58 秒的通话,Jun 3, 2024 6:27 PM
帐单查询: "I'm just having difficulty with your auto tune and it's just billing questions."
- 来自持续 13 分 35 秒的通话,May 25, 2024 2:56 PM

拨打此 Verizon 客户号码

Adam Goldkamp is the editor / author responsible for this content.
Oct 26, 2023

Calling Verizon was a major pain. I thought they would have decent customer service, but apparently, you only get that if you download their app and access their customer service the way they want you to. If you do it any other way, you can expect to be on the phone forever. I was not impressed at all, and they kept diverting me to new customer lines and repeatedly asking for my phone number. How can a major company not know how to store your information?

I imagine many people call Verizon, one of the largest mobile phone companies in the United States. At this point, I would expect them to have it together. People probably call them about their mobile services, internet services, tablets, etc. From functional issues to Wi-Fi issues to occasional outages, I would have expected their customer service to have delivered much better than they did. 

I needed to talk to someone on behalf of my father, who has a phone that Verizon supports. He lost all network connectivity for about three hours today. There is no reason to explain why, and since it's his only way to communicate with others, it bothers me that this happened. I wanted to see why the outage occurred and what is being done to prevent it in the future. 

The call started with a standard "thank you for calling Verizon" and a reminder that the call would be monitored. Then, an automated voice stated, "You may experience a delay to speak to someone. Rather than wait on hold, you can create an appt to speak to us via the MyVerizon app, or you can stay on the line to use our automated system." I'm sure my dad didn't have the app, and I didn't want to download it as an AT&T user, so I skipped over that option and waited.

It then told me to get started, it needed my phone number, which I gave. It then asked for my ZIP Code and told me to wait. Then it asked me, "Would you like Verizon mobile, new Verizon service, or something else?" I said Verizon mobile, and it told me it would transfer me to a department to help with that, which was odd because I thought I was calling their mobile service customer service. 

Once again, it asked for my number and said, "If you are calling about personal service, press one. For business service, press two." I chose personal service and got a new host of options. I pressed technical support, and it asked me to enter my phone number again. Then I got another list of options. 7, to be exact, which I listened to a second time because they were confusing. It said it didn't recognize my entry and pressed 0 to speak to a customer service agent. 

At this point, I had already spent five minutes cycling with this directory, and it took another ten to get to a customer service agent who also wasn't very helpful. I wouldn't recommend their customer service. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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