It was late one night that I discovered that someone else was using my Verizon account. I knew I had a payment due, so I went online to look at my bill and noticed that there was a second line added to my account that I had no knowledge of. I didn't realize that this was even a thing, hacking into people's accounts and adding phones. I thought fraud was limited to just stealing credit card information, but clearly, I was wrong. I immediately knew I had to get to the bottom of the situation, and I called this number because it said it was Verizon's account verification center.
I wasn't sure what that meant, but reading through Verizon's detailed help notes, it seemed that they were the ones who would assist me with fraud. Immediately after I called, I was greeted by someone saying, "Thank you for calling the Verizon account verification center." They also warned me repeatedly that my call might be monitored for quality assurance. Then, the message thanking me for calling was repeated with a different warning and another message about how my call might be recorded. I was waiting for a directory menu when it said that the office was closed.
I was a bit shocked, as it seems to be that any line that has to do with fraud should be open 24/7. What was more puzzling to me is that Verizon advertises 24/7 support, so why would this center close down? I saw it offers customer and technical support, so why not fraud support? Now that I knew about the fraud, I was not content letting anyone continue to profit off my line any longer, and I didn't know how to stop the situation on my own. As noted, this had never happened to me before.
The good news is I found this general Verizon number, 1-800-837-4966, and was able to get to someone. I had to go through a lot of menus and directories in order to get to someone, but once I got to an agent, they were able to direct me to someone who could help get the claim started and put a stop on that line until the right department could deal with it in the morning. I think Verizon could be a little more proactive about these situations, given how many people they employ and how large their corporation is.
该Verizon电话号码在10中排名#6,因为49,122 Verizon个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电877-462-5825的原因是为了解决Overcharges on My Account, Setup Service, Cancel My Services, Change Services, Setup Service之类的问题而联系Verizon Account Verification部门。据我们所知,Verizon在North Carolin or Iowa or India设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Verizon有10个电话号码和16不同的获取客户帮助的方式。我们已经收集了有关877-462-5825以及在像您这样的客户的帮助下致电或联系Verizon的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Verizon应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,877-462-5825无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Verizon Account Verification座席可以通话时给您回电。它在此处不可用,但是当Verizon以外的公司将来出现客户服务问题时,请留意此事。一旦与Verizon的Account Verification部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然877-462-5825是Verizon最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-837-4966是他们总体上最好的客户电话号码,并且我们汇总了他们16的联系支持人员的总方式,供您查看。当您尝试通过致电Verizon获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为62%,而他们的总体帮助得分为89%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。