Tracfone Phone Number

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800-378-9575
Customer service
Current Wait: 9分钟 (9m avg)
Hours: Mon-Sat 8am-10pm EST; best time to call: 8:20am
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Get to a live person fastest: 按1表示英语,然后按1表示Tracfone,然后按下一个菜单中的4为新老客户提供帮助。
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Reasons customers like you called recently

I have not gotten data I purchased
Je demande le code qui permettra au telephone de prendre une autre puce
I have a moto e* that has a tracphone plan on it until *-**. Someone has hacked the ph...
Trying to activate a phone that you guys sent a customer of mine. It keeps telling me t...
forgot to renew service in August **** would like to add ** days service
My phone won’t connect to the network
Sim card locked. In need of a puk code.........
waiting for an email to unlock my phone ticket ***********
Need to obtain my account number and pin in order to transfer my phone number to a new...
I need to know my account * and PIN so I can transfer my number to Verizon.*Thomas May
My husband Bill Phillips passed away I Want to disconder his phone HIS NUMBER WHICH...
Need service moved to new phone
Can not hear on phone need service sent to new phone
Safelink.com sent me a Tracfone. Old phone was an LG. How do I activate Tracfone?
My wife’s text messages is not working
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Tracfone's Phone-Based Customer Care

TracFone is a prepaid budget mobile phone service provider. As one of the most well-known prepaid phone companies in the country, it is not surprising that TracFone gets a lot of requests for customer service each and every day.

Why Do People Call TracFone Customer Support?

People call TracFone for a range of reasons, including:

  • Starting, changing or canceling service
  • Purchasing or upgrading a mobile device or accessories
  • Troubleshooting and technical support
  • Billing inquiries
  • Changing personal information on account
  • Reporting hacking or identity theft
  • Reporting a lost or stolen phone

Best Practices for Calling TracFone Customer Service

There are several ways to help ensure that your call to TracFone customer service is handled quickly and professionally:

  • Call during business hours. TracFone phone-based customer service is available seven days a week from 8 AM to 11:45 PM Eastern time.
  • Before calling, make sure you have relevant documentation in front of you. This might include service contracts, order confirmations, screenshots, billing statements and any correspondence between you and TracFone regarding your account or your issue.
  • If you are calling for help with your device or service, have your device handy so that you can troubleshoot along with the customer service representative. If possible, if you are calling about your phone, have another phone handy so that you can work with the phone that is malfunctioning while also speaking with a customer service representative.
  • Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TracFone Customer Service?

Consumer feedback on the level of support offered by TracFone is mixed. Some complain of long wait times and customer service representatives that seem to stick to a script rather than providing real help. However, other consumers are reasonably happy with the level of customer support they have received.

What Kind of Issues can a TracFone Customer Service Representative Resolve?

TracFone customer service representatives can resolve many consumer issues, including help with starting, upgrading, downgrading or canceling service, switching numbers, changing customer information, troubleshooting, researching billing issues, and providing technical support.

What Can't Be Resolved With a Call to TracFone Customer Service?

TracFone customer service may not be able to resolve problems with equipment beyond simple troubleshooting. You may have to work with the representative to arrange to have the phone repaired or returned to the manufacturer for placement. If you are using your own phone or device, not one provided by TracFone, and it is incompatible with the TracFone system, the representative may be able to suggest a workaround but is unlikely to be able to completely resolve the issue. You will have to work directly with the manufacturer or obtain a new device to ensure full compatibility.

What Should You Do If You Have an Unsuccessful Call with TracFone?

If you get off the phone with TracFone customer service and feel as though your questions were not answered or your call was not handled properly, don't give up. There are still options available to you.

  • First, review your call notes. You may be able to identify an area of misunderstanding or miscommunication that contributed to the derailment of your first call.
  • Second, call back. You may have the good fortune of connecting with an agent with more experience or training and who is better able to understand your concerns and provide you with an appropriate resolution. When you call, politely explained this is your second communication about your issue and describe what went wrong with the first call. You may also want to describe your preferred resolution so the agent and yourself are working together toward a common goal.
  • If a second call does not work, try getting in touch another way. TracFone offers live chat as an alternative to calling. In addition, you could also send a letter to the executive resolutions team via snail mail. While this is a slow way to get a response, it may be the most effective as many companies take letters sent by postal mail seriously. Another option is to go to the store where you purchased your TracFone plan and speak to a manager there. The manager may be willing to advocate on your behalf or may be willing to handle the situation him or herself as a goodwill gesture.

Customer Number 800-378-9575 - by the Numbers

拨打电话800-378-9575
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周六上午8点至晚上10点
最佳拨号时间上午8:20
将迷宫导航到人类按1表示英语,然后按1表示Tracfone,然后按下一个菜单中的4为新老客户提供帮助。
平均等待
当前等待9
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,网站,Facebook,Twitter
沟通质量64%
帮助质量57%
客户票2,763
信息最后更新Mon Sep 26 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Tracfone's Best Toll-Free/800 Customer Phone Number

这是Tracfone的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Tracfone座席的工具。该电话号码是Tracfone的最佳电话号码,因为像您这样的95,316客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-378-9575的呼叫的客户服务部门解决的常见问题包括Recover Account, Lost or Stolen Phone, Device Support, Add Minutes, Transfer Phone Number和其他客户服务问题。您要呼叫的Tracfone呼叫中心有Florida名员工,并且根据客户而开放Mon-Sat 8am-10pm EST。 Tracfone总共有6个电话号码。与Tracfone代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Tracfone - by phone or otherwise

尽管800-378-9575是Tracfone最好的免费电话号码,但是共有11种方法可以与他们联系。根据其他Tracfone个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其公司办公室部门的800-876-5753电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过Live Chat来购买Customer Service。如果您认为此信息不正确或知道与Tracfone联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Tracfone.

What is GetHuman's Relationship to Tracfone?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tracfone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Tracfone Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Tracfone contacts
Tracfone电话号码BEST
Tracfone在线聊天
Tracfone服务台
Twitter上的Tracfone
FB / Messenger上的Tracfone
General customer information

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付太多电信费用?

我们创建了一个免费的,公正的礼宾服务,您可以立即与之通话,可以比较您所在地区的电视,有线电视,电话和互联网交易。您已经得到了最好的交易吗?立即致电,与真实的人聊天,他可以告诉您您错过了哪些晋升。

随时免费通话:888-379-2546我们的服务是独立的,因此可以比较许多提供商的计划
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