Simple Mobile Phone Number

Call Simple Mobile customer service faster with GetHuman

800-876-5753
Customer service
Current Wait: 18分钟 (13m avg)
Hours: Mon-Sun 8am-11pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 依次按1、5、5、6、2、2

Reasons customers like you called recently

I bought my husband a phone for Christmas and when he opened it on Christmas the back f...
I just lost my phone I need to report the SIM card stolen because I don't know what hap...
I bought a SIM card and $** plan. I tried to activate the sim with my old phone to get...
Yes hi I'm wondering if somebody could reach me back at the ***-***-**** my name is Mic...
I need my old phone unlocked so I can use it with q link wireless
Need account number and pin
Order number ******** has not been received. Why? I am the one who ordered this Samsung...
I added a new line to my phone on December **, **** and it’s yet to be added to my bill...
Mobile hotspot questions
I just activated my new phone and I didn't. write down my phone number. My name is Patr...
Order cancelled Money not received
I lost my phone so I bought new one the same kind to. So I'm trying to figure out how t...
I did not authorize my phone number to be changed I would to have my original phone num...
I want to pay my bill
Lost phone need to transfer my account to this fun
See more recent reasons for calling

Help me with my issue

How to call Simple Mobile

Our Editor's Notes on Simple Mobile's Phone-Based Customer Care

Simple Mobile is a prepaid, no-contract mobile phone service provider that is owned by TracFone. Running on the T-Mobile network, Simple Mobile has activated over 2.5 million accounts since it opened. The company offers multiple customer care options, including the ability to resolve customer service issues by phone.

Why do People Call Simple Mobile Customer Service?

People call Simple Mobile customer service for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Purchasing and upgrading devices
  • Technical support
  • Questions about account issues, such as data limits
  • Questions about billing and account information

When is Simple Mobile Phone-Based Customer Service Available?

Simple Mobile offers customer support by phone from 8 am to 11:45 pm Eastern time every day of the week.

Tips for Calling Simple Mobile Customer Care

You can increase your chances of resolving your concern or getting questions answered by Simple Mobile customer care by keeping a few guidelines in mind:

  • You can call Simple Mobile customer service via its toll-free number or dialing 611 from your Simple Mobile phone.
  • Have your account number in front of you. While your representative may be able to pull up your information because your phone number is connected to your account, you may need the number for verification, particularly if you are calling from a non-Simple Mobile phone.
  • Have a pen and paper handy so that you can take notes during the call. A written record that includes the representative's name, the time and date of your call, and other details can be useful if you have to escalate your case.

How do Consumers Feel about Simple Mobile Customer Service?

As is true for most companies, particularly prepaid mobile phone service providers, there seems to be a range of opinions about Simple Mobile's phone-based customer service.

Many customers report frustration with representatives who appear to be poorly trained. In some cases, multiple calls are necessary to resolve a problem. Language barriers can also be a factor in customer dissatisfaction.

Other customers have noted that they have no problem reaching a live person when calling Simple Mobile's customer service numbers. They appreciate not having to wait on hold for long periods of time.

Media Report

A consumer website that reviews wireless plans noted that their team had difficulty getting an accurate answer regarding data usage, with one representative confirming that Simple Mobile throttles data after a certain amount of usage while another agent stated the opposite.

In addition, the representative who claimed that throttling does take place could not explain the company's policy regarding how much data has to be used before throttling takes place. The review site advised not working with the company.

What Kind of Issues Can Simple Mobile Resolve by Phone?

Simple Mobile can answer questions and help resolve concerns about a range of issues, including getting phone service started, transferring service to new devices, and investigating billing concerns.

Questions about malfunctioning devices are not always resolvable by phone. In such cases, a caller may be directed to send or bring a device to a repair center.

What Should I do if I am Unhappy with Simple Mobile Customer Service?

Sometimes customer service calls go badly. You may feel that the representative did not understand your concerns or that he or she was unable to offer a resolution. If this happens when you call Simple Mobile customer support, don't lose heart: There are options available to you.

The first thing you should do is gather the notes that you took during your call. If you didn't take notes, write down or type out what you remember from the call, including the approximate time and date of your phone contact. You should also write out why you are calling and your desired resolution. Having this information in front of you can make your call easier and keep the conversation on track.

Next, try calling Simple Mobile again. Some representatives are better trained and more experienced than others. They may be able to help you with your concerns.

If calling again doesn't work, try communicating with Simple Mobile customer service in writing. One advantage of text-based communication is that you will have a written record of your contact, which can be valuable if you have to pursue the matter further.

Live chat: Simple Mobile offers two live chat options. You can connect with a live chat agent via the Simple Mobile website or through the company's text service. Live chat operators are on duty 8 am through 11:45 pm Eastern time seven days a week.

Social media: Simple Mobile maintains accounts on Twitter and Facebook. You can reach out via these platforms and a customer service specialist will respond.

Postal mail: You can send a letter to the company's Executive Resolution Department. If you go this route, be sure to request proof of mailing and delivery so that you can show that you took this step.

Customer Number 800-876-5753 - by the Numbers

拨打电话800-876-5753
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周日上午8点至晚上11点
最佳拨号时间上午8:15
将迷宫导航到人类依次按1、5、5、6、2、2
平均等待
当前等待18岁
排名(电话号码中)1
排名(总体)1
替代方法电话,电子邮件,facebook,网站
沟通质量87%
帮助质量68%
客户票6,268
信息最后更新Sun Jan 16 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Simple Mobile's Best Toll-Free/800 Customer Phone Number

这是Simple Mobile的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Simple Mobile座席的工具。该电话号码是Simple Mobile的最佳电话号码,因为像您这样的50,952客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-876-5753的呼叫的客户服务部门解决的常见问题包括Cancel Service, Lost or Stolen Phone, Change Plan, Payment Arrangement, Device Support和其他客户服务问题。您要呼叫的Simple Mobile呼叫中心有India, Philippines名员工,并且根据客户而开放Mon-Sun 8am-11pm EST。 Simple Mobile总共有2个电话号码。与Simple Mobile代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Simple Mobile - by phone or otherwise

尽管800-876-5753是Simple Mobile最好的免费电话号码,但是共有6种方法可以与他们联系。根据其他Simple Mobile个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其公司办公室部门的877-878-7908电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过877-878-7908来购买公司办公室。如果您认为此信息不正确或知道与Simple Mobile联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Simple Mobile.

What is GetHuman's Relationship to Simple Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Simple Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Simple Mobile Contact Info

All Simple Mobile contacts
Simple Mobile电话号码BEST
Simple Mobile电子邮件支持
Simple Mobile服务台
FB / Messenger上的Simple Mobile
General customer information

Other Toll-free & Customer Numbers

公司办公室877-878-7908

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