Western Union is a financial services company that is perhaps best known for providing money transfer options, bill pay services and selling money orders. With customers all over the world, Western Union operates very busy customer call centers.
People call Western Union customer support for a range of reasons, including:
Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.
When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.
Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.
When it comes to satisfaction with phone-based customer service, Western Union is in a unique category. Because money transfers happen quickly, with few controls on the process, many scammers use Western Union to defraud their victims. This means that Western Union may well be getting a lot of calls from distressed people. This can skew the way callers perceive their interaction with Western Union.
In general, however, many people are satisfied with the service provided by Western Union's customer support. Representatives provide information in a timely and accurate way and are often quite patient with distressed callers.
Western Union customer support can provide you with information on the status of a payment that you have sent or are supposed to receive. Western Union can also track money orders or bill payments.
There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.
In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.
Despite your best efforts, you may find yourself getting off the phone with Western Union feeling that you were unable to resolve your issue. If this is the case, don't fret. You still have options.
If you took notes during your call, review them. If you didn't take notes, write down what you remember from your original conversation. These details will be useful
Next, call Western Union back. The customer service representative that you speak with on your second call may have more experience or training that allows him or her to get your problem resolved.
If you are unable to get things resolved after a second call to Western Union, try getting in touch using a different method. Western Union does offer customer service via live chat, as well as email. Both options provide you with the added bonus of a transcript of your conversation, which can be useful if you need to file a dispute.
Another option is to send a letter via postal mail to Western Union. This is a slower method of reaching a resolution, but it can be an effective way of addressing a complex case. Be sure to send your letter via a trackable delivery method.
If you are unable to resolve a situation through Western Union through its customer service department, you can contact the financial services commission in your state to open a complaint.
这是Western Union的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到Western Union座席的工具。该电话号码是Western Union的最佳电话号码，因为像您这样的74,682客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答800-999-9660的呼叫的客户服务部门解决的常见问题包括Blocked Account, Cancel Transfer, Trouble Receiving a Payment, Update Account Info, Missing Transfer和其他客户服务问题。您要呼叫的Western Union呼叫中心有California, Texas, Florida, New York名员工，并且根据客户而开放24 hours, 7 days。 Western Union总共有4个电话号码。与Western Union代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管800-999-9660是Western Union最好的免费电话号码，但是共有7种方法可以与他们联系。根据其他Western Union个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其欺诈热线部门的800-448-1492电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过800-448-1492来购买欺诈热线。如果您认为此信息不正确或知道与Western Union联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Western Union.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Western Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.