Direct to Corp. HQ Office · If you know the extension you are calling, press 1. To reach the store, press 2. Credit card questions, press 3. Question regarding a recent order, press 4.
"To get your order status, we'll need your order number.
Please say your order numb would you like to find the order with your phone number instead?
Please say yes or Please tell me the ten digit phone number associated with this order."
与 Macy's 的通话摘录
Thursday, February 15, 2024 6:33 PM
他们可能会询问您打电话的原因（而不是菜单）
"Thank you for calling Macy's.
In a few words, tell me how I can for example, you can say things like place an order or track a package."
与 Macy's 的通话摘录
Wednesday, April 10, 2024 2:36 PM
他们可能会要求您使用拨号盘输入信息
"To get your order status, we'll need your order number.
Please say your order number. If you need some time or help finding your order number, just say help.
Let's try this a different way. Using your keypad, enter the eight to twelve digit order number."
与 Macy's 的通话摘录
Sunday, April 7, 2024 2:10 PM
他们可能会要求您说出或输入信息
"Let's try this another way.
Which of the following best matches would you need help with?
You can say new order, existing order, Macy's credit card or rewards."
订购特价靴子: "I would like to order a pair of boots that came up on sale for nineteen ninety nine."
- 来自持续 25 分 46 秒的通话，Apr 16, 2024 3:38 PM
使用礼品卡时遇到问题: "I want to use my birthday gift cards but it's not allowing me, I'm not sure why."
- 来自持续 12 分 59 秒的通话，Apr 12, 2024 11:56 PM
未送达家具的退款: "I need help getting a refund for undelivered furniture bought at Macy's."
- 来自持续 3 分 5 秒的通话，Apr 10, 2024 10:25 PM
询问店内取货和加急配送: "I was calling because I wanna I don't wanna place an order. How do I know if it's available? Can you check some other items? What if I wanted it do you have, like, a turnaround day where I could have it shipped to me in twenty four hours?"
- 来自持续 21 分 29 秒的通话，Apr 10, 2024 2:36 PM
协助使用星币: "I've got sixty dollars of Star money that's about to expire and I placed an order in the store that wouldn't accept it."
- 来自持续 13 分 49 秒的通话，Apr 10, 2024 1:31 PM
验证 Facebook 销售情况: "I'm just calling to find out if this is, like, an authentic sale."
- 来自持续 4 分 7 秒的通话，Apr 8, 2024 5:08 PM
查看订单状态: "I was calling just, because I haven't received my order yet."
- 来自持续 9 分 56 秒的通话，Apr 7, 2024 8:39 PM
订单配送缺失: "I haven't received my order."
- 来自持续 5 分 43 秒的通话，Apr 7, 2024 8:28 PM
保存项目: "Just calling to save items in my cart for later."
- 来自持续 1 分 50 秒的通话，Apr 6, 2024 12:45 AM
丈夫的信用卡可能遭遇欺诈: "I need to get rid of this fraud and make sure that the card definitely was canceled."