TaxAct Phone Number

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319-373-3600
Customer service
Current Wait: 17分钟 (6m avg)
Hours: Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST; best time to call: 9am
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Reasons customers like you called recently

I already paid my fee and it's not letting me print. It says I need to pay it again.
I have a question as to my **** return.
I want to print my **** tax return so that I can apply for FAFSA for graduate school.
I am looking for my **** and **** tax return
I need to get copy of my tax return from **** and ****
I can't find my **** tax return anywhere on your site. It keeps saying I entered the w...
Originally filed return electronically in February, received that refund of ****. Had...
I filed my taxes on April *th **** and I still have not received my tax return. Is ther...
My Texas gas into a closed account now the IRS is saying they never received the money...
I cannot seem to find and print my Virginia state tax return for ****
Today I contacted State of MN about, my allegedly filed MN taxes. Filed through TAXAC...
Still waiting on our refund. Would love an eta on it , it's been over * weeks since I m...
Hi this is Nicole Kinney im Joshua Hartwig's wife im doin this for him because of where...
Trying to figure out where my taxes are sent them on April ** th. Plus I think I added...
a credit is what I am looking to receive.**Previously when I called to discuss pricing...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TaxAct's Phone-Based Customer Care

TaxAct is an online tax preparation service. As a popular service that offers a very necessary function to millions of people, it isn't surprising that tax act receives many requests for customer service each and every day.

It should be noted that TaxAct provides services for individual and business taxes, as well as tax tools for professional accountants and tax preparers. As a result, there are some differences between the level of support and service provided for each group of TaxAct customers.

Why Do People Call TaxAct Customer Support?

People call TaxAct customer support for a range of reasons, including:

  • Help with setting up new accounts
  • Changing or canceling accounts
  • Troubleshooting and technical support
  • Billing inquiries
  • Tracking return submissions and refunds
  • Help with hacking or identity theft
  • Help with completion of tax returns

Best Practices for Calling TaxAct Customer Service

There are several things that you can do to help ensure that your call to TaxAct is handled in a quick and professional manner:

Make sure that you are calling the correct number. The company has several different products and divisions, and there are different numbers for the customer service departments of those divisions.

Before calling, make sure you have relevant documentation handy. This might include previous year's tax returns, order confirmations, correspondence from the IRS, correspondence from TaxAct regarding your request, screenshots, billing statements and other financial documents.

If you need help with using your online account, be in front of your computer or your device so that you can troubleshoot along with the customer service representative who takes your call.

Make sure you have pen and paper handy, or some other way of taking notes, so that you can keep a record of what happens during your conversation. These notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling TaxAct Customer Service?

There does not appear to be a pattern of complaint about the level of customer service provided by TaxAct. Online research does not uncover many complaints, and the same holds true for standard news media. This seems to indicate that the level of service provided by the company is satisfactory.

What Kind of Issues can TaxAct Customer Service Representative Resolve?

Customer service representatives can resolve a range of issues, including providing assistance with setting up, changing, and canceling accounts, providing technical support for using the site and software, researching willing disputes and providing guidance on contacting the IRS or state tax authorities regarding tax related questions.

What Can't Be Resolved With a Call to TaxAct Customer Service?

TaxAct customer service can't resolve all issues that customers may have. For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. You may need to use the service on a different device or computer.

Secondly, it's important to note that customer service representatives are not legally allowed to provide you with tax advice. If you are having difficulty making decisions regarding your taxes, you will need to contact a licensed tax professional or attorney who can provide you with help.

Finally, representatives are unable to expedite actions taken by the IRS or state tax authorities. Once you've submitted your return, for example, decisions about refunds are made by the tax authority. Information about the status of your return or the amount of a payment you must make will be made by the tax authority and TaxAct cannot address or change these decisions.

What Should You Do If You Have an Unsuccessful Call with TaxAct?

If you get off the phone with TaxAct and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may have options:

First, review the notes that you took during the call. It may be that there was an area of miscommunication or misunderstanding that derailed your conversation. Taking note of these areas can help you get things back on track with the second call.

Call back. Explain to the agent who takes your call at this is your second call about this matter and describe what happened during the first call. Then describe your desired resolution. This gives you and the agent a goal to work towards. Keep in mind that customer service representatives have different levels of training and experience and this new representative may be better able to understand your concerns and deal with your issue.

If you are unable to resolve your issue in a second call, try getting in touch with TaxAct in a different way. TaxAct does provide email customer service which would allow you to describe your issues in writing and also provides you with a written transcript of your communication with the company.

Customer Number 319-373-3600 - by the Numbers

拨打电话319-373-3600
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间CST周一至周五7 am-9pm,周六8 am-6pm,周日10 am-5pm
最佳拨号时间早上9点
将迷宫导航到人类按3
平均等待
当前等待17
排名(电话号码中)1
排名(总体)1
替代方法电话,网络
沟通质量83%
帮助质量76%
客户票2,128
信息最后更新Mon Sep 20 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

TaxAct's Best Toll-Free/800 Customer Phone Number

这是TaxAct的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到TaxAct座席的工具。该电话号码是TaxAct的最佳电话号码,因为像您这样的105,324客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答319-373-3600的呼叫的客户服务部门解决的常见问题包括Recover Account, Rejected Return, Ask For Tax Help, Software Problem, Refund a Charge和其他客户服务问题。您要呼叫的TaxAct呼叫中心有Westlake, TX / Dominican Republic名员工,并且根据客户而开放Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST。 TaxAct总共有2个电话号码。与TaxAct代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting TaxAct - by phone or otherwise

尽管319-373-3600是TaxAct最好的免费电话号码,但是共有3种方法可以与他们联系。根据其他TaxAct个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其技术支援部门的319-373-4514电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过319-373-4514来购买技术支援。如果您认为此信息不正确或知道与TaxAct联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for TaxAct.

What is GetHuman's Relationship to TaxAct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TaxAct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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TaxAct Contact Info

All TaxAct contacts
TaxAct电话号码BEST
TaxAct服务台
General customer information

Other Toll-free & Customer Numbers

技术支援319-373-4514

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