Straight Talk Phone Number

Call Straight Talk customer service faster with GetHuman

800-876-5753
Customer service
Current Wait: 16分钟 (14m avg)
Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 每次要求输入电话号码时,先按1再按1再按5再按2再按5再按2再按3再按0#

Reasons customers like you called recently

My straight talk wireless phone needs a new sim chip
Looking for $** Or so data add. Walmart says They No Longer Offer such..
There is no clear way that I can find after **-ish minutes of searching to cancel auto...
My number *********** was blocked and I need the puck number because I have a lot to d...
I need to have a phone activated
I have already gotten my issue taken care of. Thank you so much. I talked with someone...
Change my phone e number please. .........
Need to talk to human to resolve ussue
I need to talk with human to resolve my problem thank you
Unlock sim for another carrier
I have some withdrawals on my bank account and want to dispute this with your company...
I want to disable voicemail because my abusive ex husband keeps leaving me nasty voicem...
*) I was charged for a month of service when I had one already in my reserve that shoul...
Straight talk refuses to release our numbers*phones to a different. cell co. ** hours w...
My data subscription is running fast.
See more recent reasons for calling

Help me with my issue

How to call Straight Talk

Our Editor's Notes on Straight Talk's Phone-Based Customer Care

Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support.

Why Do People Need Straight Talk Customer Service?

Straight Talk users call the company's customer service department for a range of reasons, including:

  • Purchasing a new phone or device
  • Upgrading a phone or device
  • Starting new service
  • Changing or canceling service
  • Billing questions and inquiries
  • Addressing phone theft issues

Ways to Call Straight Talk

Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call.

When to Call Straight Talk

Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week.

Getting the Best Service From Straight Talk Customer Care

Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service.

How do Customers Feel About Straight Talk Customer Service?

Many consumers have expressed frustration with Straight Talk's phone-based customer service. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers.

Concerns about data usage are often reported by users. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between

J.D. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands.

Media Reports

In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Many customers received refunds from the company.

What Kind of Issues can Straight Talk Customer Support Solve?

Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. These include:

  • Billing issues
  • Phone theft issues
  • Questions about data usage and calls made
  • Recommendations regarding appropriate calling and data plans
  • Starting, changing and ending service
  • Purchasing and upgrading devices

Issues That Can't Be Resolved Over the Phone

Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced.

What if I Can't Resolve my Issue with Straight Talk Over the Phone?

Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up.

Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down:

Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Calling Straight Talk back may result in you getting a representative who is able to help you.

Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns.

Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative.

Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty.

Send a letter: It is also possible to write and send a letter to Straight Talk. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency.

Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next.

By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome.

Customer Number 800-876-5753 - by the Numbers

拨打电话800-876-5753
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间周一至周日:美国东部标准时间上午8点至凌晨12点
最佳拨号时间上午8:15
将迷宫导航到人类每次要求输入电话号码时,先按1再按1再按5再按2再按5再按2再按3再按0#
平均等待
当前等待16
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,电子邮件,Twitter,Web,Facebook
沟通质量54%
帮助质量57%
客户票4,320
信息最后更新Tue Oct 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Straight Talk's Best Toll-Free/800 Customer Phone Number

这是Straight Talk的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Straight Talk座席的工具。该电话号码是Straight Talk的最佳电话号码,因为像您这样的115,920客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-876-5753的呼叫的客户服务部门解决的常见问题包括Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer和其他客户服务问题。您要呼叫的Straight Talk呼叫中心有Florida名员工,并且根据客户而开放Mon-Sun: 8am-12am EST。 Straight Talk总共有4个电话号码。与Straight Talk代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Straight Talk - by phone or otherwise

尽管800-876-5753是Straight Talk最好的免费电话号码,但是共有10种方法可以与他们联系。根据其他Straight Talk个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其会员服务部门的877-430-2355电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过Live Chat来购买Customer Service。如果您认为此信息不正确或知道与Straight Talk联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Straight Talk.

What is GetHuman's Relationship to Straight Talk?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Straight Talk Contact Info

All Straight Talk contacts
Straight Talk电话号码BEST
Straight Talk在线聊天
Straight Talk电子邮件支持
Straight Talk服务台
Twitter上的Straight Talk
FB / Messenger上的Straight Talk
General customer information

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