"Thank you for calling Western Digital Corporation's global customer service center.
For quality assurance your call may be recorded or monitored.
As part of this call and subsequent from this call, Western Digital may collect information about you to provide the best service possible.
To learn more, visit our privacy statement at w w w dot western digital dot com.
Our menu items have recently changed. Please listen to all of the following options before making your selection.
Please note the number for our Western Digital online store has changed.
Press one for Western Digital, G Technology, HGST products.
Press two for Sandisk and Sandisk.
Thank you for calling Western Digital G Technology.
And HGST global customer service center.
Support for legacy and end of life products is only provided via our online community and knowledge base.
This includes the MyNet Arkea, Sentinel, MyDVR, WDTV, and live product families.
Please visit us at community dot w d dot com.
To submit a question, or western digital dot com slash support.
To review knowledge base articles.
Thank you for calling Western Digital customer service."
与 SanDisk 的通话摘录
Friday, January 19, 2024 5:21 PM
第一个电话菜单
"Thank you for calling Western Digital Corporation's global customer service center.
For quality assurance your call may be recorded or monitored.
As part of this call and subsequent actions from this call, Western Digital may collect information about you to provide the best service possible.
To learn more, visit our privacy statement at w w w dot western digital dot com.
Our menu items have recently changed. Please listen to all of following options before making your selection.
Please note the number for our Western Digital online store has changed.
Press one for Western Digital, g technology, and HGST products.
Press two for Sandisk and Sandisk professional products.
For online store, press three."
与 SanDisk 的通话摘录
Monday, March 25, 2024 11:13 PM
按1后
"Thank you for calling Western Digital's global customer service center.
Our offices are currently closed. Our hours of operation are Monday through Friday, eight AM to seven PM Pacific time.
And Saturday and Sunday, eight AM to five PM Pacific time.
For an update on your replacement request or RMA instructure, for Western Digital, HGST, Sandisk Professional, or G Technology GRAID products.
Please press one.
Did you know you can submit questions online, find answers to frequently asked questions, Press one to get your RMA status."
与 SanDisk 的通话摘录
Saturday, February 10, 2024 12:25 PM
按2后
"For online store, press three.
Press one for SanDisk products.
Press two for SanDisk professional products."
SSD 驱动器问题: "I'm having difficulty getting my computer to read the new SanDisk SSD external hard drives I purchased."
- 来自持续 19 分 46 秒的通话，Mar 11, 2024 8:48 PM
协助固件更新: "I opened the email but don't know where to go from here for the firmware update."
- 来自持续 9 分 19 秒的通话，Feb 16, 2024 8:12 PM
解决设备问题: "I can't figure out what the deal is because it just stopped working and won't respond."
- 来自持续 22 分 13 秒的通话，Feb 16, 2024 7:43 PM
Clip Jam 播放器存在问题: "My Sandisk Clip Jam MP3 player suddenly stopped working and won't start playing music, even though the SanDisk logo appears when I turn it on."
- 来自持续 6 分 33 秒的通话，Feb 16, 2024 7:27 PM
SanDisk 驱动器的问题: "My SanDisk PIN drive is not working in my TV."
- 来自持续 6 分 24 秒的通话，Jan 19, 2024 5:11 PM
SanDisk 驱动器的问题: "My Sandex PIN drive is not working and not connecting to my TV."
- 来自持续 6 分 43 秒的通话，Jan 19, 2024 5:01 PM
故障 U 盘的技术支持: "This is my pen drive is actually not working properly."