Equifax Phone Number

Calling Equifax customer service faster by GetHuman

866-640-2273
Customer service
Current Wait: 31分钟 (22m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 出现提示时,按1;然后等等。对于安全冻结部门。

Reasons customers like you called recently

Hi, *My name is Harpreet Kaur, I have a total of * accounts on Credit Card. I just reco...
Need to have a paid account removed from credit. Dispute an error on credit.
Who told Equifax to start a dispute? I am very upset. Got nothing to dispute. My corres...
I need to change the email account on my equifax because that email account has been co...
Can't log into account.
i need to talk to someone
I am calling because I need to speak with the fraud department. I had someone use my i...
our freeze has not been lifted
Score decrease due to increase use of card
Would like copy of my credit report to dispute inaccuracies
Equifax messed up my file when I changed my name, splitting it into two files. I spoke...
I just paid something on my credit report.How do I get it despuited?
Lift my security freeze
As a result of the unsolicited and unauthorized actions taken in July, I suffered a...
I need to cancel the fraud alert on my account*please stop fraud alert*delete fraud alert
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Equifax's Phone-Based Customer Care

Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.

Why Do People Call Equifax Customer Support?

There are many reasons why a person might call Equifax's telephone customer service:

  • Questions about inaccurate information on a credit report
  • Questions about Equifax's credit monitoring service
  • Technical support in using the Equifax website
  • Placing a request for a credit report freeze or hold
  • Filing a report of identity theft
  • Getting information for requesting a personal credit report
  • Disputing a FICO(R) credit score

Best Practices for Calling Equifax Customer Service

Here are some tips for ensuring a productive call to Equifax phone-based customer service:

  • Equifax offers customer service from 8 am to midnight Eastern Time, seven days per week.
  • Check the Equifax website to ensure that you are calling the correct number for your situation or concern. Equifax has multiple customer service departments and each has its own toll free number.
  • When calling, be sure to have relevant documentation in front of you, including your Social Security number or Equifax account number. If you are calling about an error on your credit report, have the report in front of you along with any documentation that backs up your side of the story.
  • Have pen and paper handy so that you can take notes during your call.

A Word About Free Annual Credit Reports

Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.

You also have a legal right to a free credit report under other circumstances, including:

  • An adverse action has been taken against you (such as denying credit, employment or housing applications)
  • You are unemployed and looking for a job
  • You've been victimized by a scam, identity theft or fraud
  • You receive public assistance benefits

If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.

How Do People Feel About Their Calls to Equifax Customer Support?

There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.

Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.

What Kind of Issues Can Equifax Customer Support Resolve?

Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.

Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.

What Can't Be Resolved by Phone With Equifax?

Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.

In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.

What Can I Do If I Am Unhappy With My Call to Equifax?

Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:

  • First, review any notes that you took during your call. These can be useful when escalating your case.
  • Call Equifax back. The next person you speak to might be in a better position to listen to your situation and provide assistance.
  • Get in touch with Equifax via the online forms provided on its website.
  • Send a letter via postal mail, with tracking.
  • Contact the Consumer Financial Protection Bureau, the federal agency that oversees credit bureaus, and file a complaint.

Customer Number 866-640-2273 - by the Numbers

拨打电话866-640-2273
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午9点至下午5点
最佳拨号时间上午9:05
将迷宫导航到人类出现提示时,按1;然后等等。对于安全冻结部门。
平均等待
当前等待31
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,电子邮件,facebook,网站
沟通质量66%
帮助质量82%
客户票68,676
信息最后更新Thu Oct 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's Best Toll-Free/800 Customer Phone Number

这是Equifax的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Equifax座席的工具。该电话号码是Equifax的最佳电话号码,因为像您这样的187,800客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答866-640-2273的呼叫的客户服务部门解决的常见问题包括Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change和其他客户服务问题。您要呼叫的Equifax呼叫中心有India, Philippines名员工,并且根据客户而开放Mon-Fri 9am-5pm EST。 Equifax总共有14个电话号码。与Equifax代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Equifax - by phone or otherwise

尽管866-640-2273是Equifax最好的免费电话号码,但共有18种方法可以与他们联系。根据其他Equifax个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其客户服务部门的800-846-5279电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过800-846-5279来购买客户服务。如果您认为此信息不正确或知道与Equifax联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Equifax.

What is GetHuman's Relationship to Equifax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Equifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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