Upon contacting Equifax, an automated system gives callers the option to select 8 for Spanish, followed by multiple choices for customer support. The automated message directs callers to remain on the line to speak with an agent to add a COVID-19 financial hardship statement to their credit report.
If this is not what you need, you’ll be directed to press 9 for information regarding the 2017 Equifax data breach settlement. The recording indicated the settlement details could be found online at www.equifaxbreachsettlement.com.
Most people call Equifax to check their credit score and/or report so a message instead directs you to the Equifax website, myequifax.com, to access this information at no cost. This step will save you time on the phone if all you need is your credit score/report. Once on the website, you can register for a personal account.
If you do remain on the line to speak with a representative or to hear other options, you’ll need to say specific words related to your issue/concern. Some choices include fraud alerts, credit score disputes, security freezes and/or credit scores. I wanted to get information about my credit report without having to set up an account online, so I said "credit report." I was then given other ways to request a copy of my report, including receiving a text message from Equifax to obtain my report from the site called Annual Credit Report.
At this point, the automated call directs you to hang up if you choose this text option unless you prefer to return to the main menu to access other options. I did return to see if I could speak with a representative. However, the recorded messaging does not allow access to a live agent until you have again chosen a specific concern based on their automated menu.
After listening to the choices, I pressed 5 for other questions and to see if a representative would be available. Finally, after 15 minutes on the phone, I pressed 4 for the option of more questions. I was told I could speak with an agent after verifying my identification with my mobile phone number, Social Security number, home street address and ZIP Code. I was sent a code by text to finalize the process and was finally connected to a customer service representative.
She explained it would take a minute to request a copy of my credit report and it would be mailed directly to me within five business days. Representatives are also able to add a statement to your credit report indicating that you’ve faced financial hardships due to the pandemic, and this would alert creditors as to why your credit balances may be high, payments might be late or additional credit lines were opened. I found the experience of reaching a representative a bit tedious and time-consuming, but agents are patient and helpful once you are connected. The website is most effective for basic help.
该Equifax电话号码在13中排名#2,因为187,800 Equifax个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-298-0045的原因是为了解决Unfreeze Credit, Freeze Credit, Dispute a Charge, Locked Account, Credit Score Change之类的问题而联系Equifax Security Freeze部门。据我们所知,Equifax在India or Philippines设有呼叫中心位置,您可以在开放时间Mon-Fri 9am-5pm, Sat-Sun 9am-6pm EST打电话。 Equifax有13个电话号码和17不同的获取客户帮助的方式。我们已经收集了有关888-298-0045以及在像您这样的客户的帮助下致电或联系Equifax的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Equifax应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-298-0045无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Equifax Security Freeze座席可以通话时给您回电。它在此处不可用,但是当Equifax以外的公司将来出现客户服务问题时,请留意此事。一旦与Equifax的Security Freeze部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-298-0045是Equifax最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-846-5279是他们总体上最好的客户电话号码,并且我们汇总了他们17的联系支持人员的总方式,供您查看。当您尝试通过致电Equifax获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为84%,而他们的总体帮助得分为33%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。