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我如何通过电话菜单联系到真人?
GetHuman 的研究人员经常拨打这个 DirecTV 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
以下是我们的研究团队对DirecTV电话系统问候方式的描述: In a few words, tell me how I can help you?
"Thank you for calling DIRECTV.
This call is being recorded for quality assurance.
In a few I seem to be having trouble."
与 DirecTV 的通话摘录
Wednesday, January 3, 2024 5:21 PM
他们可能需要您帐户上的电话号码
"Got it. Billing.
Please say or enter the phone number associated with your service."
与 DirecTV 的通话摘录
Tuesday, April 23, 2024 5:18 PM
他们可能会询问您打电话的原因(而不是菜单)
"You're calling to order PayPerView. Is that right?
I'll need a little more information to get you to the right place.
You'd like to speak to an agent. Is that right?
I seem to be having trouble.
Let's try this another way. Which of the following best matches what you're calling about?"
与 DirecTV 的通话摘录
Sunday, April 7, 2024 8:25 PM
他们可能会要求您使用拨号盘输入信息
"I didn't understand that.
Please enter the ten Let's try once more."
与 DirecTV 的通话摘录
Wednesday, January 31, 2024 6:14 PM
他们可能会要求您说出或输入信息
"I seem to be having trouble Let's try this another way.
Which of the following best matches what calling about?
You can say billing, technical support, cancel a service, start a new service, or you can say it's something else."
与 DirecTV 的通话摘录
Saturday, April 20, 2024 11:27 AM
他们可能需要查找您的帐户
"Right? Mhmm.
Got it. One moment while we look up your account."
与 DirecTV 的通话摘录
Thursday, February 15, 2024 3:48 PM
第一个电话菜单
"Thank you for calling DIRECTV.
This call is being recorded for quality assurance.
In a few words, tell me how I can help you.
Are you calling about your TV service?
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.