DISH Phone Number

Calling DISH customer service faster by GetHuman

800-333-3474
Customer service
Current Wait: 8分钟 (8m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 每次要求输入帐号时按1,然后按1,0#,然后按2,或者按1,然后完全忽略提示-等待,最终一个人会回答。

Reasons customers like you called recently

Wally with black remote. Auto tube got turned on somehow and can't turn off now. Help...
I want to order Fox Soccer Plus on my current package.
I want to move My tv to another wall in the same room
after I start dish within * minute it will tell me to insert my smart card. The cart...
I want to email DISH**Do you have a email address?**I have looked for one and can't find it.
Do you have an email address?
Turn off sleep mode on my dish tv
What's wrong with my dish? I can't get but certain channels.. suppose to be paid throug...
First, it is very frustrating not having access to CBS. This has been going on for some...
Billing questions. Why is my bill ***.**?
Just upgraded to a Dish Hopper Receiver. When talking to a dish rep the other day, th...
what happened to our dish network in florida?
Need to program remote
While I am watching a program Dish interrupts with something that I have recorded. Th...
I became a new customer on June **, ****. I was told I would receive a $*** gift card w...
See more recent reasons for calling

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How to call DISH

Our Editor's Notes on DISH's Phone-Based Customer Care

DISH is a provider of satellite television, Internet, and streaming services. Also known as DISH Network, the company provides its millions of subscribers with a range of customer service options, including email, chat-based, social media and phone support.

Why Do Customers Call DISH?

Customers call DISH for a range of reasons, including:

  • Beginning, changing or discontinuing service
  • Problems with video or audio reception
  • Bandwidth or connectivity issues
  • Malfunctioning or damaged equipment
  • Billing issues
  • Changing personal information, such as a name, address, or phone number

DISH maintains separate numbers for customers and those who want to order service for the first time. However, it is possible to get your call routed to the correct department via the voicemail system service for either number. In addition, the DISH customer service voicemail system allows callers to continue communication in either English or Spanish.

You can use the voicemail system to have your call directed to the right customer service representative. However, if you want to speak to a real person as soon as possible, you can indicate your language preference and ignore prompts. Eventually, a real person will get on the line. The other option is to hit the 0 each time the automated system asks you to make a choice.

Does DISH Operate Call Centers in the United States?

Yes! DISH operates nine call centers in the United States and 24/7 technical support is available. Customer service for non-technical issues is available by phone from 8 am to 12 midnight eastern time every day, including weekends. In addition, DISH states on its website that human beings, not AI chatbots, handle support requests.

DISH makes a point of integrating customer service into its business culture. DISH's Base Camp program requires its corporate employees to work alongside customer service representatives and technicians so that corporate team members have a solid understanding of the customer base as well as the work of front-line employees.

How Do Customers Feel About DISH Phone-Based Customer Service?

Many customers have been quite vocal on social media and elsewhere about their appreciation of DISH's customer service. DISH has won an award from J.D. Power for customer service.

Still, there are cases in which DISH customers have been left unhappy or dissatisfied with the service provided by the company's telephone customer service representatives.

Real-Life Examples

A Twitter user once confronted DISH with a bad customer service experience: He had to discontinue his service and called DISH to cancel. The customer service representative would not listen and kept talking over him.

While the television and Internet industries are plagued with complaints regarding overzealous representatives who try to retain customers, DISH publicly acknowledged the problem and pledged to work with the customer.

There is another online report of a man who failed to understand that DISH charges for certain technician visits, even though this information is stated in the DISH customer agreement.

When he received a bill for the charge, he contacted DISH by email and the charge was removed. While it is debatable as to whether he should be been charged for the visit, which involved an equipment upgrade, DISH was willing to go the extra mile for a customer.

What Sort of Issues Can DISH Customer Service Resolve Over the Phone?

DISH can resolve a range of issues over the phone, including:

  • Billing and payment issues.
  • Selecting or changing a plan
  • Some technical troubleshooting
  • Arranging for the delivery or return of equipment
  • Setting up and changing installation or maintenance appointments
  • Answering questions about your service, including available programming

Unfortunately, there may be some issues are that difficult or impossible to resolve over the phone, including service issues caused by damaged or malfunctioning equipment. Still, DISH customer service can assist you in arranging for a technician to visit your home to address the matter.

What Can I do if DISH Phone-Based Customer Service Doesn't Resolve my Issue?

While DISH's customer service team has a good reputation, there are situations in which a customer hangs up the phone feeling dissatisfied. If you find yourself in this situation, there are several things you can do to address the situation. These include talking to a different representative, asking your local reseller for help and using a different contact method.

Before trying any of the suggestions below, consider jotting down some notes about your situation or problem, the resolution you'd like, and what went wrong during your original call. By having this information in front of you during your next contact with DISH, you may be able to more effectively communicate your needs and get your issue resolved.

Try Calling Again

Sometimes calling back and talking to a different representative can make a huge difference in your experience with DISH. Representatives are human beings and some may be better than others at understanding your concerns and escalating the situation if necessary.

Contact DISH Via Chat, Email or Social Media

DISH doesn't require its customers to resolve issues via its telephone system. You can contact DISH via its live online chat option, email, or social media accounts.

Email, chat and social media have some advantages over telephone-based customer service. If your situation is complicated, it may be easier to write out what has happened and communicate with a representative that way. In addition, text-based communication provides you with a record of the conversation, which may be useful if you have to escalate the issue.

Contact Your Reseller

DISH sells its services directly to consumers as well as through a network of resellers. If you purchased your DISH service through a reseller, consider contacting that company for help. While the reseller is not DISH, its staff may be able to suggest a solution or contact DISH to advocate on your behalf.

Customer Number 800-333-3474 - by the Numbers

拨打电话800-333-3474
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间上午9:05
将迷宫导航到人类每次要求输入帐号时按1,然后按1,0#,然后按2,或者按1,然后完全忽略提示-等待,最终一个人会回答。
平均等待
当前等待8
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,电子邮件,网络,facebook
沟通质量80%
帮助质量79%
客户票6,953
信息最后更新Thu Oct 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

DISH's Best Toll-Free/800 Customer Phone Number

这是DISH的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到DISH座席的工具。该电话号码是DISH的最佳电话号码,因为像您这样的32,016客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-333-3474的呼叫的客户服务部门解决的常见问题包括Cancel Service, Lower My Bill, Transfer Service, Overcharge on Account, Account Access和其他客户服务问题。您要呼叫的DISH呼叫中心有Colorado, New York, Texas, New Jersey名员工,并且根据客户而开放24 hours, 7 days。 DISH总共有5个电话号码。与DISH代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting DISH - by phone or otherwise

尽管800-333-3474是DISH最好的免费电话号码,但共有11种方法可以与他们联系。根据其他DISH个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其新客户部门的888-615-0295电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过888-615-0295来购买新客户。如果您认为此信息不正确或知道与DISH联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for DISH.

What is GetHuman's Relationship to DISH?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DISH. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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