Mon-Fri 9am-5pm EST · Don't press anything, just hold on the line for a representative. · You have reached Corwell Health. If you are having a medical emergency, please hang up and call 911 or proceed to the nearest emergency department. Your customer experience matters, so this call may be monitored or recorded for quality and training purposes. For medical records, press 1. For billing questions, press 2. If you have a new cancer diagnosis or need a second opinion, press option 5 for the Corwell Health Cancer Center. If you are a provider, house supervisor, nurse manager, or charge nurse with urgent clinical concerns, press 7. For all other calls, please remain on the line, and your call will be transferred to the next available hospital operator.