Xbox Phone Number

Calling Xbox customer service faster by GetHuman

800-469-9269
Customer service
Current Wait: 47分钟 (38m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 每次询问您的帐号或电话号码时,按2,然后按4,然后按0#,0#,0#

Reasons customers like you called recently

O cannot access my fortnight skins on my ps* having trouble linking account information
I sold my old xbox device and forgot to delete my xbox live account from it and no long...
I have Apple TV and it has played great for around two months. Now it won’t load up it...
My son made a purchase on fortnight for **,*** Vbox the order number is ***-***-**** I...
I have a younger brother that wants to play a Microsoft game.**The game informs me that...
Hi I didn't have my money on my account and now I have put them and they didn't take an...
I've been trying to remove my credit card for the past * months for Xbox Live and you'v...
i would turn on my xbox one s and it would make a really loud noise (like a ventilating...
I'm trying to hook the xbox one x up to my visio tv
i purchased the xbox game pass for my pc, i later logged onto my xbox that is under the...
I bought the season pass for black ops * on my Xbox one and when I go in game to downlo...
i need help with a past payment
I pre ordered a game digitally and it's not letting me pre install it and I checked my...
I cannot get thru to someone and I dont have an account. My son is getting charged twi...
I no longer have access to my backup email and my xbox one is wanting me to enter the p...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Xbox's Phone-Based Customer Care

Xbox produces and offers video gaming consoles, games, and streaming services. As one of the top gaming brands in the world, it isn't surprising that Xbox handles many customer support calls each day.

Why Do People Call Xbox Customer Support?

People call Xbox customer support for a range of reasons, including:

  • Tech support for consoles, games and streaming services
  • Help with using the Xbox website
  • Issues with product subscriptions and billing
  • Using parental controls effectively
  • Product warranty issues
  • Issues regarding harassment and safety in shared games

Best Practices for Calling Xbox Customer Service

Xbox prefers that customers request a callback from its website. You can visit the "Contact-Us" page on the Xbox site and click the "Contact Us" box. From there, you'll be given a menu on which you can indicate the reason for your call. Next, you'll be offered several communication options, including receiving a call from an Xbox customer service representative.

There are several things you can do before getting in touch with Xbox to help ensure that your call is successful and that your questions and concerns are addressed quickly:

  • Make sure you request your callback within Xbox's phone support hours. These are Monday through Friday 6 am- 9:30 pm PT, Saturday through Sunday, 6 am through 5:30 pm PT.
  • Before you call, have any necessary documents and information in front of you. These might include invoices, billing statements, serial numbers or any communications between you and Xbox that pertain to your situation.
  • If you are calling for technical support, make sure that you are able to access your device during the call.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Calling Xbox Customer Service?

Reviews of Xbox customer service appear to be somewhat mixed. Common complaints include difficulty reaching a human being or being provided with scripted answers that don't really resolve more complex customer problems. However, it is also possible to find positive reviews of Xbox customer support online.

What Kind of Issues Can Xbox Customer Service Resolve?

Xbox customer service can handle many common customer support issues including troubleshooting, assistance with using the Xbox website, providing information about warranties, and setting parental controls.

An Xbox customer service representative could also begin an investigation into billing issues, such as fraudulent charges, double charges or customers being charged for products or services that they did not order.

What Can't Be Resolved With a Call to Xbox Customer Service?

Because many Xbox products are physical devices, an Xbox technical support representative may be limited in his or her ability to troubleshoot or make necessary adjustments to the product. In such cases, you may be directed to bring the device into an authorized retailer or repair center. You may also be asked to ship the device back to the company.

Because Xbox sells subscription services, some callers may become frustrated at Xbox's refund policies. This can be a particular problem if a child or teenager inadvertently orders a subscription using a parent's payment information without getting permission. Customer service representatives are usually very limited as to what they can do if a customer request violates Xbox policies.

What Should You Do If You Have an Unsuccessful Call with Xbox?

If you get off the phone with Xbox and feel as though you didn't accomplish anything or that the Xbox customer service representative did not fully understand your concern, don't give up. You still have options.

  • Take a few moments to review the notes you took during your call. It's best to try and remember exactly what happened so that you can better explain your concerns to the next person you speak to.
  • Request another callback from Xbox. The next agent you speak to may be better able to understand your situation and provide an appropriate resolution.
  • If you feel that calling is not working for you, try Xbox live chat. Live chat support is available 24 hours a day and has the benefit of providing you with a transcript of your communication with Xbox.
  • Try getting in touch with Xbox via its social media platforms, including Twitter where it maintains a support account.
  • Xbox also maintains a user forum that can connect you with other Xbox players who may be able to provide ideas on how to resolve your situation.

Customer Number 800-469-9269 - by the Numbers

拨打电话800-469-9269
可以回叫没有
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午9点至下午5点
最佳拨号时间上午9:10
将迷宫导航到人类每次询问您的帐号或电话号码时,按2,然后按4,然后按0#,0#,0#
平均等待
当前等待47
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,网络
沟通质量77%
帮助质量75%
客户票45,796
信息最后更新Wed Apr 07 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Xbox's Best Toll-Free/800 Customer Phone Number

这是Xbox的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Xbox座席的工具。该电话号码是Xbox的最佳电话号码,因为像您这样的331,566客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-469-9269的呼叫的客户服务部门解决的常见问题包括Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble和其他客户服务问题。您要呼叫的Xbox呼叫中心有Texas名员工,并且根据客户而开放Mon-Fri 9am-5pm EST。 Xbox总共有1个电话号码。与Xbox代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Xbox - by phone or otherwise

尽管800-469-9269是Xbox最好的免费电话号码,但共有3种方法可以与他们联系。根据其他Xbox个客户的说法,与他们的客户支持团队联系的下一个最佳方法是,将上述问题告知GetHuman,然后让我们找人帮助您。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过Live Chat来使用Customer Service。如果您认为此信息不正确或知道与Xbox联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Xbox.

What is GetHuman's Relationship to Xbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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