Boost Mobile is a low-cost, prepaid wireless service operating in the United States. Many customers are attracted to Boost due to its affordable wireless options and services, which is why Boost Mobile offers comprehensive phone-based customer support.
People call Boost Mobile Customer support for a range of reasons, including:
Live telephone help is available for Boost Mobile customers Monday through Friday from 4 am to 8 pm Pacific time and Saturday and Sunday 4 am to 7 pm Pacific time. Customers with Android devices can dial 611 to be connected with Boost Mobile's customer care department.
Many customers report frustration with Boost Mobile customer service, though it should be noted that the company also has many supporters as well. Because Boost is a prepaid, budget company, Boost does not have the extended phone support hours that some wireless companies provide.
Other complaints include inconsistent information from phone representatives as well as difficulty working through the system menu to get to a live operator.
In one case, a Boost Mobile customer reported that her phone had a broken screen, making it impossible for her to read text messages. Unfortunately, Boost Mobile customer support staff didn't understand this and kept sending her security codes via text, which she could not read due to the broken screen.
Another report was from a customer who purchased a pre-owned iPhone from Boost Mobile online. The phone did not work when she received it and was told by multiple Boost Mobile customer support representatives that a new phone was being shipped.
Eventually, a supervisor told her that she had received incorrect information from the representatives and that she would have to go through their warranty management company for a replacement.
A Boost Mobile phone representative can provide the following services:
Most issues that customers have with their phones, mobile devices or Boost Mobile accounts can be handled by the company's phone-based customer support.
However, some issues are not resolvable over the phone. These include:
If you call Boost Mobile from a phone associated with your account, customer support representatives should be able to locate your information after confirming your identity.
However, if your phone is broken, you may need to call from another line. In such cases, have your account number handy, a recent bill will have that information, as will your online account profile. Being able to provide your account number will help expedite your case.
Sometimes, customer service calls don't go well. Unsuccessful calls to Boost Mobile customer service can happen due to multiple factors, including poor communication or badly trained representatives.
If your call to Boost Mobile did not result in a positive resolution, write down your main problems or concerns, along with what happened during your first call.
Next, describe what you would like to happen as a result of your call. By having these details in writing, and in front of you, you may find that you are better able to communicate with Boost Mobile.
Next, try one of the following:
这是Boost Mobile的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Boost Mobile座席的工具。该电话号码是Boost Mobile的最佳电话号码,因为像您这样的150,480客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答888-266-7848的呼叫的客户服务部门解决的常见问题包括Payment Arrangement, Transfer Service, Device Support, Lost or Broken Phone, Problem With a PIN和其他客户服务问题。您要呼叫的Boost Mobile呼叫中心有Oklahoma, Texas, Colorado, Kansas, Nevada名员工,并且根据客户而开放Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST。 Boost Mobile总共有2个电话号码。与Boost Mobile代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Boost Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.