Apple 国际客户服务

电话号码和联系代表

Apple International Customer Service 个数字

800-692-7753
免费·呼叫 International Customer Service·查看主要电话号码和联系信息
Q:

我如何通过这个 Apple 号码与人工通话?

A:按0,然后按5
Q:

这个电话号码是 24 小时全天候运作的吗?

A:否。此电话号码的服务时间为Mon-Sun: 4am-10pm PST。 最不繁忙的一天是 Monday,最繁忙的一天是 Thursday。 请参阅下文以了解更多信息并了解这些数据的来源。
Q:

我要等多久才能与Apple International Customer Service 通话?

A:平均等待时间为8分钟。 最长的保持时间为 Thursday,最短的保持时间为 Friday。

所有Apple客户服务联系信息

这是7个电话号码中排名第2最受欢迎的Apple个电话号码。点击上方可返回主要客户服务号码和其他联系信息,包括Apple电子邮件地址、Twitter 帐号和实时聊天选项。

更多Apple客户电话号码

客户服务

800-275-2273
主要电话号码 · 免费 · Mon-Sun 7am-6pm CT · Press 0, then press 6 OR For tech support, have serial number ready. Don't press zero -- say "iPhone Support" (or whatever product you're calling about). The system will ask you for serial number and get you right to someone who can help · If you have another phone number I can use to look you up, please enter it now. If not, in a few words, please tell me why you are calling.

客户服务

800-694-7466
免费 · 24 hours, 7 days · Don't enter anything at first menu, then press 6. ·

客户服务

877-262-3698
免费 · 24 hours, 7 days · Press #1 or #2 depending on what you want. ·

客户服务

877-665-2406
免费 · 24 hours, 7 days · Press 1 ·

客户服务

888-650-2807
免费 · 24 hours, 7 days · Follow prompts ·

客户服务

888-396-7727
免费 · 24 hours, 7 days · Fast service, call the number and press 1 or 2, that's all. ·

我如何通过电话菜单联系到真人?

GetHuman 的研究人员经常拨打这个 Apple 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人: Press 0, then press 5
以下是我们的研究团队对Apple电话系统问候方式的描述: Tell me, how can I help you today? (Respond to the question.)
以下是我们从 Apple 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:

他们可能会询问您打电话的原因(而不是菜单)

"Welcome to Apple. Calls are recorded and transcribed for evaluation to train personnel and to improve contact center technologies. I'm an automated system that can handle complete sentences, So tell me, how can I help you today?"
与 Apple 的通话摘录
Thursday, May 16, 2024 5:28 PM

营业时间是几点?我应该什么时候打电话?

Apple 负责运营此 800-692-7753 电话号码 Mon-Sun: 4am-10pm PT 的呼叫中心。 简短的回答是您应该调用 Monday。 这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 55 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Apple 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Apple 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。

最不忙的时候打电话

拨打 Apple 最不繁忙的一天是 Monday。 最繁忙的一天是 Thursday,相比之下,这一天平均通话量多 600%。 再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 55 个电话的样本。
Sun
Mon
Quietest
Tue
Wed
Thu
Busiest
Fri
Sat

最短的等待时间

我们测量了最短保持时间为 Friday。 队列中等待时间最长的平均时间为 Thursday。

最佳通话时间

总而言之,致电 Apple 的最佳日子是 Monday。 这一天的电话系统等待时间并不是最短的,但我们仍然推荐它,因为它是低通话量和短等待时间的理想组合。此外,我们相信Apple在Monday的呼叫中心人员配备很到位。

为什么要拨打这个Apple号码?

以下是最近对 Apple 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
Apple ID 问题: "I need help with my Apple ID, it's currently disabled."
- 来自持续 15 分 38 秒的通话,Jun 12, 2024 4:09 PM
Apple ID 帮助: "I'm calling concerning my Apple ID."
- 来自持续 10 分 27 秒的通话,Jun 12, 2024 3:44 PM
照片缺失的问题: "I have a problem with my iPhone seven, missing photos on iCloud."
- 来自持续 3 分 23 秒的通话,May 17, 2024 3:20 PM
iPhone 上的照片丢失: "Most of the photos disappeared from my iPhone 7, I had around seven thousand photos locally and now I only have six hundred twenty one."
- 来自持续 36 分 6 秒的通话,May 17, 2024 2:01 PM
目的不明确: ""
- 来自持续 1 分 39 秒的通话,May 16, 2024 5:34 PM
一般查询: "Hi."
- 来自持续 4 分 17 秒的通话,May 16, 2024 5:28 PM
登录验证问题: "Too many verification codes have been sent and I can't log in to my Apple ID."
- 来自持续 7 分 32 秒的通话,Apr 14, 2024 12:32 PM

拨打此 Apple 客户号码

Adam Goldkamp is the editor / author responsible for this content.
Dec 11, 2023

When calling Apple's customer service, I was greeted with a message letting me know that my call would be recorded for training purposes. The recording also stated that this automated system could handle complete sentences, and I should explain how I needed help. Without any specific prompts or options, I said the words 'iPod' as I was interested in potentially purchasing an iPod Touch. 

The automated system asked more questions related to my request, such as whether I was interested in making a purchase, seeking tech support or checking on the status of an order. I spoke the word 'purchase' and was asked additional questions regarding whether my device would be for personal use, business use or for educational purposes. I said personal use and was told to wait for the next available representative. 

However, before I was connected, the system asked if I would prefer to receive a text message with a link to browse devices available for purchase. This would then end the call, and I could access any details online. However, I rejected that option and remained on hold. Within a minute, I was connected with a customer service rep named Nancy, who asked how she could help me today. I shared my desire to potentially purchase an iPod Touch for one of my teens and she shared the bad news that Apple doesn't make or sell new iPods anymore. Due to low sales and more customers relying on smartphones, Apple discontinued iPod production a couple of years ago. 

However, she shared that Apple does sell some refurbished iPods as an alternative option and that I could also check with certified Apple retailers for refurbished devices. She recommended that I visit Apple's website to click on the hyperlink for 'Certified Refurbished,' which would lead me to reputable sellers and quality pre-owned devices. Even a refurbished iPod would be eligible for an Apple warranty as well as Apple Care, which would help provide replacement or repair coverage for damaged devices. 

While not many iPods are currently available, the rep recommended a smaller iPad, even a refurbished one, that could work well for a teen starting with an Apple device. Some older versions of iPads are inexpensive and great for kids, she added. The rep cautioned me to be sure that any refurbished device I consider purchasing has the previous Apple ID and Cloud information removed, so personal information cannot be shared or stored. The call ended after the rep advised me to browse online for the devices or visit a local Apple store.

Based on some of the questions I was asked, it seems most people call Apple for tech support, device purchases and account assistance. Apple easily has one of the best customer service teams regarding access, knowledge and efficiency for customers who need immediate assistance. The rep went above and beyond my request by making helpful suggestions without being impatient or persistent. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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