Google is one of the largest technology companies in the world. It primarily offers Internet services, such as its search engine, productivity apps as well as the Android smartphone platform.
Google does not offer significant phone-based customer support, preferring to deal with customers via email and other online mediums. However, there are a few divisions at Google that do provide customer service by phone.
People call google customer support for a range of reasons, including:
In most cases, when individuals call a published google customer support number, they will be directed to a phone menu that provides a recorded message directing the caller to a website that provides further information. You can typically find this information on your own, however, through Google's support website.
Generally, only business-to-business services, such as Google Merchant Center, offer phone-based support. Some of those services provide customers with a number they can call, while Google G Suite offers an online callback service.
Note: Some consumer advocates and journalists have noted that there are some fraudulent companies that advertise Google customer service phone numbers. If you call these numbers, the person who answers may try to trick you into providing personal information that can be used to hijack your accounts or steal your identity.
Unless you are calling one of the few divisions that allows you to call for service, be advised that calling Google directly will only take you to a voicemail menu that will advise you to visit a website. Have pen and paper handy: You'll need it to write down the website address that the system provides you.
If you are calling Google directly or requesting a callback for services that provide phone-based support, do the following:
Many users of Google services are upset that Google does not provide phone-based customer service to most of its customers. However, there are reports that Google is generally responsive to online requests for support, though it can take a bit of time to achieve a resolution.
Calls to customer support for Google's business services are generally handled professionally and these callers report satisfaction with the level of service received.
A Google customer service representative can handle most issues that B2B services customers experience, including technical issues, billing concerns, and answering questions about appropriate products and services.
Google's services are primarily offered online, so there is little that can't be addressed by phone. Individuals who are calling about problems with their Android operating system may need to visit a repair center or phone retailer to deal with potential warranty or hardware issues.
If you get off the phone with a Google customer support agent and feel as though your situation wasn't handled correctly, don't give up. You still have options.
Your first step should be to review any notes you took during the call. Try and see if there was a misunderstanding somewhere: If so, you can mention this to the next person you speak to.
Next, call Google back or, if you are calling about a G Suite account, request another callback. Explain your situation to the agent, who may have the experience or training to provide you with a satisfactory resolution.
If the second call doesn't work, try another way of getting in touch with Google. One option is to use Google's live chat option for G Suite accounts. Another is to send an email asking for help. Both of these options have the benefit of providing you with a transcript of your communication, which can come in handy if you have to escalate your case.
这是Google的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到Google座席的工具。该电话号码是Google的最佳电话号码，因为像您这样的211,146客户在过去18个月中使用了此联系信息，并向我们提供了反馈。不幸的是，没有Google的客户服务代表接听电话，因此我们已经编译了其他方法来解决客户呼叫650-253-0000的常见问题，包括Recover Account, Update Account Information, Technical Support, Complaint, Refund or Suspicious Charges和其他客户支持问题。您呼叫的Google呼叫中心由他们的IVR或自动电话菜单系统接听，这些系统当然是24/7全天候打开的。 Google总共有2个电话号码。与Google代表交谈的最佳方式并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管650-253-0000是Google最好的免费电话号码，但共有5种方法可以与他们联系。根据其他Google个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其AdWords支持部门的866-246-6453电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过Online Help来购买Technical Support。如果您认为此信息不正确或知道与Google联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Google.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Google. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our SafeLink Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like SafeLink or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.