ROBLOX 客户常见问题解答

If you are experiencing an error when trying to change your password using your email, it may be helpful to ensure that the email address entered is correct and associated with your account. If the problem persists, you might want to check your internet connection or try using a different browser or device. Sometimes, temporary issues can occur with the website, so attempting the password reset process again later might be necessary.

Deleting a sub-account should not affect your main account. If both accounts were deleted, it might be due to a technical issue or a misunderstanding regarding the account deletion process. We recommend checking the status of your accounts by logging in. Additionally, there is a link to the most up-to-date contact information right here on this page for further assistance. They can help resolve any issues you are facing.

If you can't access your email to sign in to your Roblox account, there are steps you can take to recover it. We recommend visiting the account recovery page where you can provide information to verify your identity. Make sure to include any details related to your account, like your username and any previous billing transactions, to help prove ownership. Following the recovery process will guide you through the next steps to regain access.

Um dein Konto wiederherzustellen, besuche die offizielle Seite zur Kontowiederherstellung von ROBLOX. Dort wirst du Schritt-für-Schritt-Anleitungen finden, um dein Konto zurückzubekommen. Stelle sicher, dass du alle erforderlichen Informationen bereit hast, um den Prozess zu erleichtern.

If you're not receiving the password reset email for your ROBLOX account, first check your spam or junk email folder. Ensure that you're entering the correct email associated with your ROBLOX account. If you still don't receive the email, it may take a few minutes, so be patient. If issues persist, we recommend checking for any email blocking issues with your provider or attempting to reset the password again after some time.