Norton AntiVirus 客户常见问题解答

最佳答案和操作指南

Norton AntiVirus 的电话号码是多少?

我们最常被问到的问题是如何与 Norton AntiVirus 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何取消我的 Norton AntiVirus 帐户?

诺顿防病毒软件多年来一直是值得信赖的网络威胁防御者,但如果您不再需要他们的服务,您可以...

诺顿防病毒软件可以防御什么?

Norton AntiVirus 可防御各种数字威胁,确保您的设备全面安全。它提供实时...
询问有关Norton AntiVirus客户服务的任何问题,立即获得答案。

最近 Norton AntiVirus 个客户问题

I need to talk to someone regarding my subscription

There is a link to the most up-to-date contact information right here on this page that you're viewing.
询问时间:Jul 2, 2024 11:52 AM

How do I contact a real rep of Norton? I received an invoice, but I'm not a customer.

We're sorry to hear that. For this kind of issue, you'd need to reach out to Norton's Customer Service directly. There's a link on this page that will lead you to Norton's most up-to-date contact information. Please use that to get in touch with them, and they'll be able to assist you further. It's important to address this issue promptly to ensure unauthorized charges are not being made.
询问时间:May 14, 2024 8:18 PM

Being billed for an account I never had

We're very sorry to hear about this situation. Any billing matters, especially those concerning unauthorized charges, should be resolved as quickly as possible. If you have been billed for a Norton AntiVirus account you never had, please contact the Norton Support team directly. They will be able to help you verify any charges made, and advise on the best course of action. It is crucial to review all transactions in your financial accounts regularly to detect any unapproved activities promptly. Let's us know if there is anything else we can assist you with concerning Norton Antivirus.
询问时间:Mar 16, 2024 6:20 PM

How do I send to you this phishing attempt pretending to be Norton

If you receive a phishing email pretending to be from Norton, you should report it directly to the Norton Anti-Spam team. To do this, you must forward the suspicious email to phishing@symantec.com. It's important to forward the entire email, including the header, for analysis. This information can help identify and take action against the source of phishing attempts. Please do not click any links or download any attachments from such emails. By doing this, you'll be contributing to the security of your data and others'. Norton appreciates your vigilance in identifying and reporting such threats.
询问时间:Mar 7, 2024 12:11 AM

Spoofing attempt pretending to be Norton

If you receive an email, message, or phone call pretending to be from Norton, this could be a phishing or spoofing attempt. Do not click on any links, download any files, or provide any personal information. Norton will never request your password or sensitive financial information through an unsolicited message. If you suspect a scam, report it to Norton through their official channel. If you clicked a link or entered information, secure your device by running a full antivirus scan and change the passwords of any compromised accounts to prevent unauthorized access.
询问时间:Mar 7, 2024 12:10 AM

帮助我解决Norton AntiVirus客户服务问题

Account Management

如何取消我的 Norton AntiVirus 帐户?

诺顿防病毒软件多年来一直是值得信赖的网络威胁防御者,但如果您不再需要他们的服务,您可以...

Refunds

如何让 Norton AntiVirus 退款?

如果您想从Norton退款,可以使用这些有用的提示来请求退款。

System Requirements

诺顿防病毒软件有哪些系统要求?

Norton AntiVirus 的系统要求如下:对于 Windows 操作系统,需要 Windows XP(32 位)和 Service...

Product Comparison

诺顿防病毒软件和诺顿网络安全特警有什么区别?

Norton AntiVirus 和 Norton Internet Security 是诺顿提供的两种不同的安全解决方案。虽然两者都旨在保护您的诺顿防病毒软件主要提供针对病毒、恶意软件和勒索软件的基本保护。它可以保护您的计算机,防止这些恶意实体感染您的系统。但是,它为其他在线活动提供有限的保护。另一方面,诺顿网络安全特警将防病毒功能与附加安全层相结合,提供全面的保护。它包括用于在在线交易期间保护您的个人信息、防止网络钓鱼尝试并确保安全的浏览体验的工具。它还集成了防火墙和家长控制等高级功能。总而言之,诺顿防病毒软件专注于针对恶意软件的核心防护,而诺顿网络安全特警提供了更全面的防御,并具有附加功能,可防御各种在线威胁并增强您的整体在线安全......

Protection Features

诺顿防病毒软件可以防御什么?

Norton AntiVirus 可防御各种数字威胁,确保您的设备全面安全。它提供实时...
我们会查看客户向 GetHuman 报告的 Norton AntiVirus 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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常见问题目录

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