Norton AntiVirus Phone Number

Norton AntiVirus is a company that sells antivirus software. Norton is a well-known provider of computer security products and is one of the older brands on the market. It's not surprising, therefore, that the company gets a lot of requests for customer service each and every day.

Why Do People Call Norton AntiVirus Customer Support?

People call Norton AntiVirus customer support for many different reasons, including:

• Order questions or assistance
• Help with installing or removing products
• Other technical support issues
• Login and password issues
• Billing questions

It should be noted that Norton Antivirus offers two levels of customer service: Standard and Premium, which offers quicker, more accessible customer service that includes a range of IT services that are not accessible via standard customer support. You may opt for Premium customer service by paying an additional fee.

Best Practices for Calling Norton AntiVirus Customer Service

There are several things that you can do to help ensure that your call to Norton Antivirus Customer service is handled quickly and professionally:

• Before calling, make sure you have the correct number. Norton Antivirus has both its premium line as well as its standard customer service numbers. To get the right number, you need to open a support case on the Norton Antivirus website. After completing the support ticket, you'll receive a local number to call. Support is available 24/7.
• Be ready to help the Norton Antivirus customer service representative who takes your call by having any necessary information in front of you. This might include order numbers, credit card statements, serial numbers or any previous correspondence regarding your current issue.
• If calling for technical support, make sure you have access to your computer or device so that you can troubleshoot along with the support agent.
• Have some way to take notes during your call.

How do Consumers Feel About Calling Norton AntiVirus Customer Service?

There does not appear to be any pattern of dissatisfaction with Norton Antivirus customer service reported online or in the news media. Those who use Norton Antivirus products appear to be satisfied with the quality of customer service received.

What Kind of Issues can a Norton AntiVirus Customer Service Representative Resolve?

Norton can resolve most customer issues over the phone, including billing issues, subscription changes, order problems, installation difficulties, technical support and troubleshooting.

What Can't Be Resolved With a Call to Norton AntiVirus Customer Service?

If you are having an incompatibility between your current hardware or software and Norton AntiVirus your customer service representative might be able to suggest workarounds. If they don't work, keep in mind that Norton AntiVirus is not responsible for the problem. You'll have to replace your hardware or software or seek out another antivirus product.

If you bought your Norton AntiVirus software through a third-party retailer, you may find that Norton AntiVirus can't resolve issues between you and the retailer. Contact the retailer and work within its customer service department

What Should You Do If You Have an Unsuccessful Call with Norton AntiVirus?

If you end a call with Norton support and are unhappy with the result, don't fret. Options are available.

Review the notes you took during your call and identify areas of misunderstanding or miscommunication. Doing this will help during your follow-up call.

Call back. The next agent you speak to may be better able to understand your concern and take care of the matter

If a second call doesn't work try another way of getting in touch. Options include live chat, opening a support request online or visiting Norton's customer forum, where you can connect with experienced users and get advice. Another option is to contact the third-party vendor that sold you the product and ask for help or an intervention with Norton Antivirus.