"Thank you for calling Montgomery Ward.
Calls are recorded for quality assurance.
I found an account using the number you're calling from.
I need your help to make sure I have the right one.
Please only say your first and last name."
与 Wards.com 的通话摘录
Wednesday, January 3, 2024 3:16 PM
他们可能会询问您打电话的原因(而不是菜单)
"Thank you for calling Montgomery Ward. Calls are recorded for quality assurance.
How can I help you?"
与 Wards.com 的通话摘录
Friday, April 12, 2024 10:22 PM
他们可能会要求您说出或输入信息
"Great. I can help you make a payment.
Please note, by making a payment in this automated you can avoid the three dollar fee that is charged when paying with an agent as well as extended hold times in our payment center due to adjustments for the health and safety of our employees.
If you have your account number, say account number.
If you have your phone number, say phone number.
If you don't have please say or enter the phone number I can use to look up your account."
与 Wards.com 的通话摘录
Monday, March 4, 2024 4:31 PM
第一个电话菜单
"Thank you for calling Montgomery Ward.
To repeat these options, press nine.
Your call may be recorded for quality assurance. To place an order or open your credit account, press one.
To make a payment or for questions on your billing statement, or credit plan, press two."
与 Wards.com 的通话摘录
Tuesday, February 20, 2024 12:06 PM
按2后
"To check did you know that you may also visit our website to check on your account or make a payment?
For account information, press one.
For payments, press two."