免费 · Mon-Fri 7:30am-5pm CST · Calling this WalMart number should go right to a real human being · Questions about your personal gift cards, press 1. All other services, press 2. · 可用的免费工具：代我通话、无需等待、安排我的通话
Mon-Fri 8am-11pm, Sat 9am-9pm, Sun 12pm-7pm EST · Calling this WalMart number should go right to a real human being · If you are calling regarding contact lenses, press 1. For all other calls, press 2.
免费 · Mon-Fri 8am-11pm, Sat 9am-9pm, Sun 12pm-7pm EST · Direct to a human · If you are calling regarding contact lenses, press 1. For all other calls, press 2. · 可用的免费工具：代我通话、无需等待、安排我的通话
以下是我们的研究团队对WalMart电话系统问候方式的描述： For orders, online pickup, or delivery, press 1. For locations and hours of any Walmart or Sam's Club, press 2. Store experience, gift cards, or credit cards, press 3. If you are a current or former associate, press 4.
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Press 2, then 1, then 3 then 5 OR Keep saying "Customer Service"
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup, or delivery order, press one.
For the phone number, location, and We are currently experiencing significant website related issues and are working to resolve them.
Unfortunately, our customer care agents will be very limited in their ability to assist you until all systems are operational."
与 WalMart 的通话摘录
Monday, January 1, 2024 8:38 PM
出于安全目的，他们可能会要求提供信息
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order if you're calling about your store experience, or in store pet services Please hold while your call is connected.
Welcome to Walmart gift cards.
To hear instructions in Spanish, press to retrieve your gift card status, balance, or please remember, for security purposes, agents cannot provide balance information."
与 WalMart 的通话摘录
Friday, November 1, 2024 12:08 AM
他们可能需要您帐户上的电话号码
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup or delivery order, press one.
For the phone number, location, and hours of operation of a Walmart store thank you for calling the Walmart store and Sam's Club locator service.
The for the address and phone number of the nearest Walmart store, please enter the first six digits including the area code of the phone number."
与 WalMart 的通话摘录
Monday, December 16, 2024 8:48 PM
他们可能会询问您打电话的原因（而不是菜单）
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup or delivery order, press one.
For the phone number, location, We are currently experiencing high call volumes with longer than normal wait times.
We appreciate your patience. However, if you prefer not to wait, many answers to commonly asked questions can be found in our help section on walmart dot com or on our mobile app.
Black Friday deals are now available on Walmart dot com and in the app and in stores on Friday, November twenty ninth starting at six AM local time.
Deals are only available while supplies last. Our customer care agents won't have information on when an out of stock item will be available again.
Once an item is sold out, we can't offer a rain check.
Thank you, and happy holidays.
One moment, please.
What can we help you with? You can say things like track order, return policy, cancel order, or describe your issue in your own words."
与 WalMart 的通话摘录
Thursday, November 28, 2024 5:22 AM
他们可能会要求您使用拨号盘输入信息
"Thank you for calling Walmart customer care.
You're calling about your walmart dot com order Thank you for calling the Walmart store and Sam's Club locator service.
To locate Walmart stores, press one. For the address and phone number of the nearest wall please enter the first six digits including the"
与 WalMart 的通话摘录
Tuesday, May 28, 2024 4:21 PM
他们可能会要求您说出或输入信息
"Thank you for calling Walmart customer care.
If you're calling about your walmart dot com order, online pickup, or delivery order, press one.
For the phone number, location, and hours of operation of a Walmart store or Sam We are currently experiencing high call volume with longer than normal wait times.
We appreciate your patience.
However, if you prefer not to wait, many answers to commonly ask questions can be found in our help section on walmart dot com or on our mobile app.
One moment, please.
What can we help you with? You can say things like track order, return policy, cancel order, or describe your issue in your own words."
与 WalMart 的通话摘录
Tuesday, June 11, 2024 1:03 AM
第一个电话菜单
"To repeat these options, press the star key.
Care. If you're calling your walmart dot com order, online pickup, or delivery order, press one.
For the phone number, location, and hours of operation of a Walmart store or Sam's Club, press two."
与 WalMart 的通话摘录
Friday, November 15, 2024 2:54 PM
按1后
"If you're calling about a store experience, in store pet services, Walmart gift card, or Walmart credit card, press three.
If you're a current or former associate, press four."
与 WalMart 的通话摘录
Friday, June 28, 2024 5:00 PM
按2后
"If you're calling about a store thank you for calling the Walmart store and Sam's Club locator service.
To locate Walmart stores, press one.
To locate Sam's Clubs, press two."
与 WalMart 的通话摘录
Friday, May 31, 2024 2:11 AM
按3后
"If you're if you're calling about your store experience or in store pet services, press one.
For Walmart credit card questions, press two.
For Walmart gift card, press three.
For an ethics issue, press four."
与 WalMart 的通话摘录
Monday, May 13, 2024 10:22 PM
按4后
"If you're calling about your walmart dot com if you are calling for the phone number to payroll, press one.
For an open door issue or other business concern, press two."
与 WalMart 的通话摘录
Thursday, June 20, 2024 12:01 AM
按5后
"If you're if you're calling about your walmart dot com order, online pickup, or order, press one.
For the phone number, location, and hours of operation, of a Walmart store or Sam's Club, press two."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.