Calling Walmart for help with an order I placed online went much more smoothly than I thought. I had put off calling Walmart because I feared spending hours waiting to talk to someone. Customer service in the store around the holidays can be ridiculous, and I didn't have that type of time to spend on the phone. So imagine my surprise when I was able to get through the entire phone call in under five minutes. The wait time to talk to an agent once I got to the hold line was also very small.
Obviously, there are hundreds of reasons why people might need to call Walmart. They could have a question about an order they placed, a question about a warranty policy, return issues and dozens of other issues. Therefore, the fact that it only took me a few minutes to actually talk to a live agent was amazing. I was calling because I was charged twice for a photo order, and the clerk at my local Walmart told me that I could not get a refund since my order was online. Thus, I had no choice but to call this customer service number.
The process was very simple when I called. I was greeted with a simple "Thank you for calling Walmart customer care," then there was a lot of chatter about privacy policies and the store. When that finished, it gave me a list of options, "If you have a question about an individual gift card, press 1. For all other Walmart.com services, press 2. If you are calling to verify an order you placed online, press 1. If you have a question about a grocery order you placed online, press 2. If you are calling about a corporate gift card or status, press 3. If you have a question about our discontinued discount program, press 4. If you have a question regarding a Walmart payment, press 5. If you are calling for a Walmart.com tax issue, press 6. For all other questions, please press 7."
I pressed 7 because my issue wasn't mentioned, and it transferred me to another line and asked, "What can we help you with? You can say things like track an order and get a refund?" I said, "Customer service," and then it said it needed a reason, but after I said it a second time, the robot sent me straight to the hold line.
My wait time was less than a minute, and I was only on hold for maybe 20 seconds before I reached someone who helped me sort out the problem.
该WalMart电话号码在5中排名#3,因为115,086 WalMart个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-411-7942的原因是为了解决Returns, Update Account Info, Track an Order, Return an Order, Missing Item之类的问题而联系WalMart Gift Card Support部门。据我们所知,WalMart在California设有呼叫中心位置,您可以在开放时间Mon-Fri 7:30am-5pm CST打电话。 WalMart有5个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关800-411-7942以及在像您这样的客户的帮助下致电或联系WalMart的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用WalMart应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-411-7942无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在WalMart Gift Card Support座席可以通话时给您回电。它在此处不可用,但是当WalMart以外的公司将来出现客户服务问题时,请留意此事。一旦与WalMart的Gift Card Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-411-7942是WalMart最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-925-6278是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电WalMart获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为83%,而他们的总体帮助得分为72%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。