以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Must choose an option 1-4.
以下是我们的研究团队对Nintendo电话系统问候方式的描述： For any Nintendo Switch system or Nintendo Account question, including troubleshooting and repairs, eShop and prepaid cards, billing and charges, or bans and login issues, press 1. For help with any other system, press 2. For help with parental controls, press 3. For help with games and system availability, contests, or promotions, press 4.
以下是我们从 Nintendo 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
当电话系统第一次应答时听到
"Hi. Thank you for calling Nintendo. Let's connect you to a specialist quickly.
Let's get started.
For any Nintendo Switch system or Nintendo account question, including troubleshooting and repairs, e shop, and prepaid cards, billing and charges, or bands and login issues, press one.
For help with any other system, press two. For support specialist can help you faster if we have your system serial number.
Please look at the bottom of your system near the power plug.
You will see a white sticker with a bar code. On that same white sticker is your serial number.
Three letters beginning with x followed by eleven numbers.
If you have a Nintendo Switch with a built in adjustable stand, fully open the stand and look under it to find your white barcode sticker.
The system serial number can only be found on your system."
与 Nintendo 的通话摘录
Thursday, January 18, 2024 2:32 AM
他们可能会要求您使用拨号盘输入信息
"Hi. Thank you for calling Nintendo. Let's connect you to a specialist quickly.
Let's get started.
For any Nintendo Switch system, support specialist can help you faster if we have your system serial number.
Please look at the bottom of your system near the power plug.
You will see a white sticker with a bar code. On that same white sticker, is your serial number.
Three letters beginning with x followed by eleven numbers.
If you have a Nintendo Switch with a built in adjustable stand, fully open the stand and look under it to find your white barcode sticker.
The system serial number can only be found on your system, not your dock or any accessory.
To enter your system serial number, press one."
与 Nintendo 的通话摘录
Thursday, January 18, 2024 2:35 AM
第一个电话菜单
"Hi. Thank you for calling Nintendo.
Let's connect you to a specialist quickly. Let's get started.
For any Nintendo Switch system or Nintendo account question, including troubleshooting and repairs, eShop, and prepaid cards, billing and charges, or bans and login issues, press one.
For help with any other system, press two."
与 Nintendo 的通话摘录
Wednesday, March 27, 2024 10:40 PM
按1后
"Did you know support specialist can help you via text message?
We can transfer this call into text message support if that is more convenient for you.
If you prefer to get support via text message, press one.
To continue to get help on the phone, press two."
与 Nintendo 的通话摘录
Friday, April 5, 2024 5:23 PM
按2后
"To repeat this menu, press eight. To return to the previous menu, press star.
For help with parental controls, press three.
For help with games and for three d s Family Systems, press one."
与 Nintendo 的通话摘录
Monday, April 1, 2024 11:52 PM
按4后
"To repeat this menu, press eight.
For help questions about system and game availability, press one.
For all other promotion and contest questions, press two."
与 Nintendo 的通话摘录
Sunday, March 3, 2024 8:39 PM
按8后
"For any Nintendo Switch system or Nintendo account question, including troubleshooting and repairs, e shop, and prepaid cards, billing and charges, or bans and login issues, press one.
For help with any other system, press two."
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Nintendo 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Nintendo 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Nintendo 最不繁忙的一天是 Friday。最繁忙的一天是 Thursday，相比之下，这一天平均通话量多 289%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 173 个电话的样本。
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Quietest
Sat
最短的等待时间
我们测量了最短保持时间为 Monday。队列中等待时间最长的平均时间为 Friday。
致电Nintendo的最佳时间
总而言之，致电 Nintendo 的最佳日子是 Friday。这一天的电话系统等待时间并不是最短的，但我们仍然推荐它，因为它是低通话量和短等待时间的理想组合。此外，我们相信Nintendo在Friday的呼叫中心人员配备很到位。
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
不可以，您无法在 Nintendo Switch 上玩 Nintendo 3DS 游戏。 Nintendo Switch 不向后兼容 Nintendo 3DS 游戏卡带或可下载版本。虽然 Nintendo Switch 和 Nintendo 3DS 具有一些相似的功能（包括便携性），但它们的游戏格式和硬件却有根本的不同。 Nintendo Switch 使用专门为其系统设计的卡带和数字下载，而 Nintendo 3DS 游戏则专为较旧的手持游戏机设计。然而，Nintendo Switch 确实提供了大量的游戏库，包括独家游戏，您可以在旅途中或在电视上享受这些游戏。
If you're having issues connecting to the internet, make sure you have your error code. You can look it up and get very specific advice about how to fix your problem.
最后，有时也是唯一的方法——可以通过其网站访问 Nintendo 客户服务。这可能意味着要先浏览帮助文章，然后才能找到表格并“被允许”向其团队提交问题，而且很少会进行实时对话，这就是为什么 GetHuman 不推荐这样做，除非这是唯一的方法。
结论和结束语
这是 Nintendo 的最佳电话号码、实时当前等待时间以及跳过这些电话线直接转接至 Nintendo 代理的工具。此电话号码是 Nintendo 的最佳电话号码，因为在过去 18 个月中，有 18,432 个像您一样的客户使用了此联系信息并向我们提供了反馈。接听 800-255-3700 电话的客户服务部门解决的常见问题包括 Repairs, Update Account Info, Refund an Order, Track an Order, Device Support 和其他客户服务问题。您拨打的 Nintendo 呼叫中心有来自 Washington 的员工，根据客户的说法，该中心开放时间为 Mon-Sun 6am-7pm PT。总共有 Nintendo 有 1 个电话号码。与 Nintendo 代表交谈的最佳方式并不总是很清楚，因此我们开始根据客户社区的建议汇编此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
GetHuman 不为 Nintendo 提供呼叫中心服务或客户支持运营。这两个组织没有关系。GetHuman 构建免费工具并共享信息以帮助像 Nintendo 这样的公司的客户。对于大型公司，包括我们的 GetHuman Phone 等工具，它允许您致电公司，但无需等待在线即可获得人工代表。 我们将继续致力于开发这些工具，以帮助像您（和我们自己！）这样的客户处理杂乱的电话菜单、等待时间和客户服务带来的困惑。只要您继续与您的朋友和亲人分享，我们就会继续努力。