GameStop Phone Number

Calling GameStop customer service faster by GetHuman

800-883-8895
Customer service
Current Wait: 37分钟 (33m avg)
Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 在第一个菜单上按1。

Reasons customers like you called recently

Are ps* slim ***gb sold out
My address needs to be updated
My shipping address still has not been updated.
I need a copy of my receipt for the playstion vr bundle and rick and morty game so I c...
A few days ago you had xbox series preorders with ***$ worth of free gamepass unlimited...
I am sending you this messege because I have tried to call several times in the last ho...
Package tracking has been stalled for over ** days. Nobody knows where my package is. I...
Bought a digital game that a code was supposed to be sent via email. Still haven’t gott...
I just received a refurbished Xbox One on ********. I called to cancel my first Xbox t...
Cant buy anything online through store
I'm trying turn my ps* game on it pitch black wen it coming on
I went to game stop and we ordered two robux codes and they gave it to us but when we t...
Hi, I just purchased a **$ Item at gamestop and I'm trying to cancel it, can you help me?
I have tried to cancel my order but they don't acknowledge or confirm it.
I'd like to merge * digital gift cards into a single one (since site wont let me use mo...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on GameStop's Phone-Based Customer Care

GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.

Why Do People Call GameStop Customer Support?

People call GameStop customer support for a range of reasons, including:

  • Questions about products or services
  • Inquiries regarding GameStop's loyalty programs
  • Complaints or comments about stores
  • Placing orders or monitoring order status
  • Arranging for a refund or exchange
  • Monitoring the status of a refund
  • Managing GameStop gift cards
  • Website technical support

Best Practices for Calling GameStop Customer Service

GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.

If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.

In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.

Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:

  • Before calling, make sure that you have the necessary information to complete your call. This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue.
  • If you are calling about a GameStop store, make sure you have the store address handy. Local store addresses can be found on your receipt or on the GameStop website.
  • Have a pen and paper handy when calling GameStop. Taking notes during your call can be a big help if you need to escalate your case.

How Do People Feel About Their Calls to GameStop Customer Support?

There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.

What Kind of Issues Can GameStop Customer Support Resolve?

GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.

You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.

What Can't Be Resolved by Phone With GameStop?

GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.

What Can I Do If I Am Unhappy With My Call to GameStop?

If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.

First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.

Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.

If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.

Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.

Customer Number 800-883-8895 - by the Numbers

拨打电话800-883-8895
可以回叫没有
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午9点至下午5点,星期六上午10点至下午3点
最佳拨号时间上午9:30
将迷宫导航到人类在第一个菜单上按1。
平均等待
当前等待37
排名(电话号码中)1
排名(总体)1
替代方法电话,facebook,网站
沟通质量82%
帮助质量83%
客户票7,863
信息最后更新Thu Oct 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop's Best Toll-Free/800 Customer Phone Number

这是GameStop的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到GameStop座席的工具。该电话号码是GameStop的最佳电话号码,因为像您这样的20,202客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-883-8895的呼叫的客户服务部门解决的常见问题包括Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work和其他客户服务问题。您要呼叫的GameStop呼叫中心有Texas名员工,并且根据客户而开放Mon-Fri 9am-5pm, Sat 10am-3pm EST。 GameStop总共有3个电话号码。与GameStop代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting GameStop - by phone or otherwise

尽管800-883-8895是GameStop最好的免费电话号码,但共有6种方法可以与他们联系。根据其他GameStop个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其客户服务部门的877-676-4263电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过877-676-4263来购买客户服务。如果您认为此信息不正确或知道与GameStop联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for GameStop.

What is GetHuman's Relationship to GameStop?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GameStop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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